--Apple-Mail-CCE0C6BA-31A6-4710-AE1E-C0002B6E9EA0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable We do have a good case, but I think if we s= often it a little bit, it=E2=80=99ll help them stay on. I get the feeling th= at some of the siblings don=E2=80=99t care if the caregivers are not excelle= nt. Maria Licoudis RN Client Success Manager 514-907-5065 TheKey.ca = On Apr 24, 2023, at 12:04 PM, Cheryl Cartwright &l= t;ccartwright@thekey.com> wrote: =EF=BB=BF We can soften it if M= aria feels it=E2=80=99s necessary to keep them but she makes a good case for= the increase. Maria what are your thoughts? On Fri, Apr 21, 2023 at 10:4= 7 AM Timothy Thomas < tt@thekey.com &g= t; wrote: @Cheryl Cartwright do yo= u want to soften the increase? On Fri, Apr 21, 2023 at 9:42=E2=80=AFAM J= oey Taylor < j= oey.taylor@thekey.com > wrote: This rate ($32) was over Christmas with a= pproval from Tim as I believed it could grow. They wanted to use us hourly f= rom Friday night to Monday morning. Context: The other agency they= use is Golden Home Care ($32 per hour). Golden provided them with a shit= product (caregiver turnover, no-shows, etc.). This case is difficult. I= t requires all men. We now have almost 24/7 here (160 hours per week) as = Maria has provided amazing service and the caregiver team we have in pla= ce is exceptional. On Fri, Apr 21, 2023 at 9:37=E2=80=AFAM Tracy Bibeau &= lt; tracybibeau@gm= ail.com > wrote: =EF=BB=BFHello. When we s= igned on with The Key at the end of December. We agreed with joey on the pri= ce of 32$ an hour to mirror the other company we were using. I have attached= our agreement. Tracy Bibeau On Apr 21, 2= 023, at 9:22 AM, Maria Licou