--000000000000345a240600269924 Content-Type: multipart/alternative; boundary="000000000000345a230600269923" --000000000000345a230600269923 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Michelle, Shawntel is a client success manager for Alberta. Her clients reach out to her as all our clients reach out to their case manager or to myself about billing issues as Client Success Managers are the first point of contact. If you want to discuss the Canadian market though myself and Tim would be more appropriate to have in that kind of meeting. Hope that helps clarify things, Cheryl On Fri, Jul 7, 2023 at 8:54 PM wrote: > Hi Cheryl, > > > > This is to touch base with the Canadian local office to ensure we > streamline communication in order to build collegial and collaborative > partnership. > > > > I have been noticing clients contacting Shawntel directly and would like > to partner more efficiently ultimately gaining trust from clients as well > as improving the client experience with billing. > > > > If you have any objections to meeting, please let me know and I can cance= l > this call. > > > > *Michelle Kenaga* > > Senior Manager Billing and Submissions > > Direct line: (408) 831-0579 > > michelle.kenaga@thekey.com > > [image: TheKey] > > > > *From:* Cheryl Cartwright > *Sent:* Friday, July 7, 2023 3:07 PM > *To:* Shawntel Sousa > *Cc:* Michelle Kenaga ; > kristy.poyner@thekey.com; lito.delapena@thekey.com > *Subject:* Re: Invitation: Canada touch base @ Fri Jul 7, 2023 10am - > 10:30am (MDT) (ssousa@thekey.com) > > > > What is this regarding? I=E2=80=99m confused by the guest list even. > > > > On Thu, Jul 6, 2023 at 1:17 PM Shawntel Sousa wrote: > > I am away Friday. > > > > On Thu, Jul 6, 2023 at 10:03 AM Michelle Kenaga michelle.kenaga@thekey.com> wrote: > > Canada touch base > > Join with Google Meet =E2=80=93 You have been invited by > michelle.kenaga@thekey.com to attend an event named Canada touch base on > Friday Jul 7, 2023 =E2=8B=85 10am =E2=80=93 10:30am (Mountain Time - Edmo= nton). > > > > *Join with Google Meet* > Meeting link > > meet.google.com/jep-gbpy-rwk > Join by phone > > (US) +1 402-781-0483 > PIN: 171196427 > > More phone numbers > > > When > > Friday Jul 7, 2023 =E2=8B=85 10am =E2=80=93 10:30am (Mountain Time - Edmo= nton) > Guests > > michelle.kenaga@thekey.com - organizer > > ccartwright@thekey.com > > ssousa@thekey.com > > lito.delapena@thekey.com > > kristy.poyner@thekey.com - optional > > *View all guest info* > > > *Reply* for ssousa@thekey.com > > Yes > > No > > Maybe > > > > More options > > > > Invitation from Google Calendar > > You are receiving this email because you are subscribed to calendar > notifications. To stop receiving these emails, go to Calendar settings > , select this calendar, > and change "Other notifications". > > Forwarding this invitation could allow any recipient to send a response t= o > the organizer, be added to the guest list, invite others regardl