--000000000000ae33f905e182d633 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, Vince! For Unicom messages, please forward after hours (Mon-Thu: after 5pm till 9am) and on weekends (Fri: after 5pm until Mon 9am). Then missed clock-outs, let's do the same. NY will not be sharing this workflow. With thanks, Taneshia On Wed, Jun 15, 2022 at 4:44 PM Vincent Jim wrote: > Also, to clarify, I set up the rule for Toronto leads and Toronto missed > clock in alerts to mavencare@thekey.com. > > If New York ends up using that same email address, then it might lead to > unnecessary spam for the on-call staff in Canada. > > > *Vincent Jim*Senior Director of Operations > 1-855-526-2702 ext. 213 > > Mavencare > > > > > > On Wed, Jun 15, 2022 at 4:33 PM Vincent Jim wrote= : > >> Hi Tim, I've set up the rule to send all leads and missed clock in alert= s >> to mavencare@thekey.com. >> >> What about missed clock out and unicom messages? >> >> Best, >> >> >> *Vincent Jim*Senior Director of Operations >> 1-855-526-2702 ext. 213 >> >> Mavencare >> >> >> >> >> >> On Wed, Jun 15, 2022 at 4:07 PM Timothy Thomas wrote: >> >>> Hi Vince, >>> >>> Please set up a rule to send all leads and missed clock in alerts to th= e >>> email mavencare@thekey.com >>> >>> Please let us know when this is done. Thanks in advance >>> Tim >>> >>> On Thu, Jun 2, 2022 at 11:15 AM Timothy Thomas wrote: >>> >>>> Thanks Vince. >>>> >>>> I'll get that sorted out and come back to you ideal configuration. >>>> >>>> Tim >>>> >>>> On Wed, Jun 1, 2022 at 6:20 PM wrote: >>>> >>>>> Hi all, I did some more testing just now and I'm confirming that: >>>>> >>>>> 1. when new leads fill out the form on our getting started page, it >>>>> will create a lead in the Mavencare portal. That can (and has) been >>>>> configured to a rule to send an email to whoever you want to generate= a >>>>> push notification. >>>>> 2. For Unicom, Mavencare can not only set an auto-responder in Unicom= , >>>>> it can also send email for all incoming messages matching certain day= /time >>>>> requirements if you want to do that. >>>>> >>>>> Once you let me know how you want our system to be configured to suit >>>>> your operations, we can do that quickly. >>>>> >>>>> Best, >>>>> Vincent >>>>> >>>>> Lead Flow Call With Tim >>>>> >>>>> *When* >>>>> Wed Jun 1, 2022 4:30pm =E2=80=93 5pm Eastern Time - Toronto >>>>> >>>>> *Where* >>>>> https://us02web.zoom.us/j/83374480449 (map >>>>> >>>>> ) >>>>> >>>>> *Who* >>>>> =E2=80=A2 >>>>> vincent@mavencare.com - organizer >>>>> =E2=80=A2 >>>>> Timothy Thomas >>>>> =E2=80=A2 >>>>> ccartwright@homecareassistance.com >>>>> =E2=80=A2 >>>>> taneshia.persaud@thekey.com >>>>> =E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94=80=E2=94= =80=E2=94=80=E2=94=80 >>>>> >>>>> Vincent Jim is inviting you to a scheduled Zoom meeting. >>>>> >>>>> Join Zoom Meeting >>>>> https://us02web.zoom.us/j/83374480449 >>>>> >>>>> >>>>> Meeting ID: 833 7448 0449 >>>>> On