Re: Care Match Pilot - Kick Off Call @ Tue, Nov 5, 2 024 1:00pm – 2:00pm (GMT-07)

From
Megan Harris <megan.harris@thekey.com>
To
Amy Harris <aharris@thekey.com>
CC
Emily Sun <emily.sun@thekey.com>, Brian Bollum <bbollum@thekey.com>, Christin Silveira <csilveira@thekey.com>, Carly Sims <csims@thekey.com>, Danielle James <danielle.james@thekey.com>, Jessica Thomas <jessica.thomas@thekey.com>, Lori French <lori.french@thekey.com>, Shadi Gholizadeh <shadi@thekey.com>, Tala Barakat <tala.barakat@thekey.com>, Tiffany Phillips <tiffany.phillips@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Mon, 18 Nov 2024 15:42:28 -0700
Folder
INBOX
--000000000000a3311b062737a375 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Amy, I will work with Shadi on the category levels being grouped together in tags. On Mon, Nov 18, 2024 at 10:38=E2=80=AFAM Amy Harris wr= ote: > I've working with the CSM's in Omaha and it's been smooth as silk from > their perspective. The delineation of client level was a simple task for > them. They basically decided that if "on bad days" the client would bounc= e > up into a more difficult category, they were choosing the more difficult > one. Then, they felt it made sense to adjust it probably slightly up or > down based on reassessment/QA visits. > > One request they had: could we get the category levels to be listed right > next to each other in tags? As it currently stands, you have to look for > the category so would be nice to have them grouped together. Give me a ca= ll > if that is confusing. > > Amy > > > On Mon, Nov 18, 2024 at 10:18=E2=80=AFAM Emily Sun = wrote: > >> Hello, >> >> I have not had any issues so far. The only thing is that at times, I fee= l >> like you have to use your best judgement when it comes to clients who ar= e >> showing changes/issues that could fall under multiple C or P categories. >> >> Clients may be displaying signs under multiple descriptions (i.e. could >> be both C1 or C2), but I have been just going with the more severe optio= n >> to be on the safe side if I am unsure which one to pick. >> >> Every client's decline/impairments progress in a different way so it's >> important to remember there is no "one size fits all" when selecting the >> codes. >> >> Hope this makes sense. >> >> Thank you! >> >> On Mon, Nov 18, 2024 at 9:36=E2=80=AFAM Megan Harris >> wrote: >> >>> Hello, >>> >>> Happy Monday! >>> >>> We just wanted to check in and see how everything is going? Have you >>> encountered any issues or challenges so far? If so, what are the kinds = of >>> scenario's that have come up? >>> >>> Friend reminder, don't forget to try this on new and existing clients. >>> >>> Sincerely, >>> >>> Megan >>> >>> >>> On Tue, Nov 5, 2024 at 2:43=E2=80=AFPM Megan Harris >>> wrote: >>> >>>> Hello, >>>> >>>> Thank you for your time today. Each of you have been added to the Care >>>> Match Project folder >>>> >>>> . >>>> >>>> Where you will find the following documents; >>>> >>>> - Care Match Google Presentation Slides >>>> >>>> - Care Match Plan >>>> >>>> - High level overview of project >>>> - Care Match Profiles Document >>>> >>>> >>>> - Complete breakdown of the cognitive and physical >>>> attributes with examples. >>>> - WellSky Guides >>>> - Tagging - Cognitive and Physical Attributes >>>> >>>> - Match Criteria >>>> >>>> - Client Reporting on Cognitive and Physical Attributes >>>> >>>> - Tracking Spreadsheet >>>> >>>> - Each office in the project now has its own tab, please ensure >>>> to only add to your office tab. >>>> >>>> I have also included the link to the recording from our session

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