Re: Care Match Pilot - Kick Off Call @ Tue, Nov 5, 2 024 1:00pm – 2:00pm (GMT-07)

--00000000000015b1b10627336287 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I've working with the CSM's in Omaha and it's been smooth as silk from their perspective. The delineation of client level was a simple task for them. They basically decided that if "on bad days" the client would bounce up into a more difficult category, they were choosing the more difficult one. Then, they felt it made sense to adjust it probably slightly up or down based on reassessment/QA visits. One request they had: could we get the category levels to be listed right next to each other in tags? As it currently stands, you have to look for the category so would be nice to have them grouped together. Give me a call if that is confusing. Amy On Mon, Nov 18, 2024 at 10:18=E2=80=AFAM Emily Sun w= rote: > Hello, > > I have not had any issues so far. The only thing is that at times, I feel > like you have to use your best judgement when it comes to clients who are > showing changes/issues that could fall under multiple C or P categories. > > Clients may be displaying signs under multiple descriptions (i.e. could b= e > both C1 or C2), but I have been just going with the more severe option to > be on the safe side if I am unsure which one to pick. > > Every client's decline/impairments progress in a different way so it's > important to remember there is no "one size fits all" when selecting the > codes. > > Hope this makes sense. > > Thank you! > > On Mon, Nov 18, 2024 at 9:36=E2=80=AFAM Megan Harris > wrote: > >> Hello, >> >> Happy Monday! >> >> We just wanted to check in and see how everything is going? Have you >> encountered any issues or challenges so far? If so, what are the kinds o= f >> scenario's that have come up? >> >> Friend reminder, don't forget to try this on new and existing clients. >> >> Sincerely, >> >> Megan >> >> >> On Tue, Nov 5, 2024 at 2:43=E2=80=AFPM Megan Harris >> wrote: >> >>> Hello, >>> >>> Thank you for your time today. Each of you have been added to the Care >>> Match Project folder >>> >>> . >>> >>> Where you will find the following documents; >>> >>> - Care Match Google Presentation Slides >>> >>> - Care Match Plan >>> >>> - High level overview of project >>> - Care Match Profiles Document >>> >>> >>> - Complete breakdown of the cognitive and physical >>> attributes with examples. >>> - WellSky Guides >>> - Tagging - Cognitive and Physical Attributes >>> >>> - Match Criteria >>> >>> - Client Reporting on Cognitive and Physical Attributes >>> >>> - Tracking Spreadsheet >>> >>> - Each office in the project now has its own tab, please ensure >>> to only add to your office tab. >>> >>> I have also included the link to the recording from our session HERE >>> . >>> Don't hesitate to reach out to Dr. Shadi or myself with any questions o= r >>> concerns. >>> >>> Sincerely, >>> >>> Megan >>> -- >>> *Megan Harris* >>> Clinical Project Manager >>> *megan.harris*@thekey.com >>> >>> TheKey.com >>> >>> [image: TheKey