--0000000000004a0f1c06018dca15 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Irin, Sorry I'm not quite understanding what bookjane is doing or asking? I don't know much about their process or what was arranged with them. The spreadsheet also didn't come through on my end. @Meera Ladani Can you take a look at this? On Fri, Jul 28, 2023 at 10:49=E2=80=AFAM Irin Eva wro= te: > Hi Sumira, > > Thanks for your email. Pls note that, Iam not related to any booking. If = a > Caregiver gets overpaid or underpaid the HR needs to calculate and > adjust with next booking or add in the payroll sheet. I will take care fr= om > there. > > @Kathryn Nester Can you pls help with this? > > Thanks, > Irin > > On Thu, Jul 27, 2023 at 10:29=E2=80=AFPM Sumira Suthesan sumira.suthesan@thekey.com> wrote: > >> Hi Irin, >> >> BookJane Shifts deducts 0.5hours (unpaid) from each of their shifts. >> Also, they charged a couple of late fee's for their invoices. >> For April 4th shift, it states that the TM did not show to the shift, an= d >> the facility should not be charged. >> >> Please see attached April 4th excel report and invoices based on their >> reports. >> >> Thanks, >> Sumira >> >> >> >> On Thu, Jul 27, 2023 at 12:07=E2=80=AFPM Timothy Thomas = wrote: >> >>> No i believe its Irin Eva >>> >>> On Thu, Jul 27, 2023 at 2:35=E2=80=AFPM Sumira Suthesan >> sumira.suthesan@thekey.com> wrote: >>> >>>> Hi Tim, >>>> >>>> I billed based on our billing schedule. >>>> They want the invoices to be billed based on the reports they send us. >>>> >>>> Is Amrita Veena the contact for payroll? >>>> >>>> There's a few invoices that need be corrected. >>>> >>>> Thanks, >>>> Sumira >>>> >>>> >>>> >>>> On Thu, Jul 27, 2023 at 11:14=E2=80=AFAM Timothy Thomas wrote: >>>> >>>>> @Sumira Suthesan >>>>> >>>>> Hi Sumira, >>>>> >>>>> Bookjane takes a 15% commission on all shifts so those rates reflecte= d >>>>> in the spreadsheets are accurate. I wasn't aware that we needed to de= duct a >>>>> half hour for break times. This will need to be applied to payroll as= well. >>>>> Can you please inform the payroll team? >>>>> >>>>> If the client says the CG arrived 20 minutes late then yes we will >>>>> need to adjust it. >>>>> >>>>> Why are we only dealing with April invoices now? Are there many >>>>> outstanding invoices that could have the same issues? >>>>> >>>>> On Thu, Jul 27, 2023 at 2:05=E2=80=AFPM Meera Ladani >>>>> wrote: >>>>> >>>>>> Hi Timothy and Cheryl, >>>>>> >>>>>> Please help me with this. I am just putting the rates I see on >>>>>> bookjane as after Angie I was adding in the shifts. I don't know any= thing >>>>>> about the invoice and payments. >>>>>> >>>>>> Thank you >>>>>> >>>>>> -- >>>>>> >>>>>> Meera Ladani >>>>>> >>>>>> Caregiver Recruiter >>>>>> >>>>>> >>>>>> Office 5199542111 >>>>>> >>>>>> TheKey.ca >>>>>> >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> ---------- Forwarded message --------- >>>>>> From: Sumira Suthesan >>>>>>