--000000000000cd47ad06129ca0a5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I added Elizabeth to the Vancouver On-Call group. On Fri, Mar 1, 2024 at 9:45=E2=80=AFAM Sharon Speirs w= rote: > Hi there > Thank you for this! > Can you just use my 8x8 number? > Sharon > Mark are you able to get Elizabeth Manjarrez to be part of the on call ri > g group as she is helping the Vancouver office on Sunday so will need cal= ls > to go to her > > > Sharon, Speirs > > Canadian Staffing Manager > > 778 279 3634 > > TheKey.ca > > [image: TheKey] > > > > > > > > On Wed, Feb 28, 2024 at 8:07=E2=80=AFAM Mark Warner > wrote: > >> I believe I have the test routing in place. All I need is a phone numbe= r >> we'd like to use as the Mon-Wed Closed Hours call center destination. >> Thanks! >> >> On Tue, Feb 27, 2024 at 9:54=E2=80=AFPM Sharon Speirs wrote: >> >>> Thank you both for your time today, much appreciated. We will review an= d >>> start to make the necessary changes. >>> Kind regards >>> Sharon >>> >>> >>> Sharon, Speirs >>> >>> Canadian Staffing Manager >>> >>> 778 279 3634 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> >>> >>> On Tue, Feb 27, 2024 at 2:27=E2=80=AFPM Gabrielle Wolfe >>> wrote: >>> >>>> Canada & Call Center Support >>>> >>>> >>>> >>>> Please find the links, below, to the after hours scheduling guide and >>>> the clear care clean up tip sheet. I also included a tip sheet for >>>> utilizing 8x8 to get ring group calls. >>>> >>>> After Hours Scheduling Process Guide: >>>> https://docs.google.com/document/d/1I96lm98XFBp1bsIR7AzlcFJQnJnBZBBq/e= dit >>>> >>>> ClearCare Clean-up Tip Sheet: >>>> https://docs.google.com/document/d/1taTOGTstRD1Unit3UAX76bYpLty0g32Q/e= dit >>>> >>>> 8x8 tip sheet: >>>> https://docs.google.com/document/d/1T8L1FvxKiIThmaGGyF8Jrs92fRTNIvFW/e= dit >>>> >>>> Join with Google Meet >>>> >>>> Meeting link >>>> meet.google.com/bjj-sghg-ajj >>>> >>>> Join by phone(US) +1 515-726-3194 >>>> PIN: 395447671 >>>> >>>> More phone numbers >>>> >>>> Canada & Call Center Support >>>> Tuesday Feb 27, 2024 =E2=8B=85 1:30pm =E2=80=93 2pm (Pacific Time - Lo= s Angeles) >>>> Guests >>>> Gabrielle Wolfe - organizer >>>> Sharon Speirs >>>> Timothy Thomas >>>> Mark Warner >>>> >>> --000000000000cd47ad06129ca0a5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I added Elizabeth to the Vancouver On-Call group. On Fri, M= ar 1, 2024 at 9:45=E2=80=AFAM Sharon Speirs < sspeirs@thekey.com > wrote: Hi there Thank you for this! Can you just use my 8x8 numb= er? Sharon Mark are you able = to get Elizabeth Manjarrez to be part of the on call ri g group as she is h= elping the Vancouver office on Sunday so will need calls to go to her=C2=A0= Sharon, Speirs Canadian Staffing Manager 778 279 3634 <span style=3D"font-size:12pt;fon= t-family:Arial;font-weight:700;vertical-align:baseline;white-space:pre-wrap= ;background-color:transparent;color:rgb(17,85