Thank you so much!
On Fri, Mar 1, 2024 at 9:23 AM Mark Warner <mark.warner@thekey.com> wrote:
> I added Elizabeth to the Vancouver On-Call group.
>
> On Fri, Mar 1, 2024 at 9:45 AM Sharon Speirs <sspeirs@thekey.com> wrote:
>
>> Hi there
>> Thank you for this!
>> Can you just use my 8x8 number?
>> Sharon
>> Mark are you able to get Elizabeth Manjarrez to be part of the on call ri
>> g group as she is helping the Vancouver office on Sunday so will need calls
>> to go to her
>>
>>
>> Sharon, Speirs
>>
>> Canadian Staffing Manager
>>
>> 778 279 3634
>>
>> TheKey.ca <https://thekey.ca/>
>>
>> [image: TheKey]
>>
>>
>>
>>
>>
>>
>>
>> On Wed, Feb 28, 2024 at 8:07 AM Mark Warner <mark.warner@thekey.com>
>> wrote:
>>
>>> I believe I have the test routing in place. All I need is a phone
>>> number we'd like to use as the Mon-Wed Closed Hours call center
>>> destination. Thanks!
>>>
>>> On Tue, Feb 27, 2024 at 9:54 PM Sharon Speirs <sspeirs@thekey.com>
>>> wrote:
>>>
>>>> Thank you both for your time today, much appreciated. We will review
>>>> and start to make the necessary changes.
>>>> Kind regards
>>>> Sharon
>>>>
>>>>
>>>> Sharon, Speirs
>>>>
>>>> Canadian Staffing Manager
>>>>
>>>> 778 279 3634
>>>>
>>>> TheKey.ca <https://thekey.ca/>
>>>>
>>>> [image: TheKey]
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, Feb 27, 2024 at 2:27 PM Gabrielle Wolfe <gwolfe@thekey.com>
>>>> wrote:
>>>>
>>>>> Canada & Call Center Support
>>>>>
>>>>>
>>>>>
>>>>> Please find the links, below, to the after hours scheduling guide and
>>>>> the clear care clean up tip sheet. I also included a tip sheet for
>>>>> utilizing 8x8 to get ring group calls.
>>>>>
>>>>> After Hours Scheduling Process Guide:
>>>>> https://docs.google.com/document/d/1I96lm98XFBp1bsIR7AzlcFJQnJnBZBBq/edit
>>>>>
>>>>> ClearCare Clean-up Tip Sheet:
>>>>> https://docs.google.com/document/d/1taTOGTstRD1Unit3UAX76bYpLty0g32Q/edit
>>>>>
>>>>> 8x8 tip sheet:
>>>>> https://docs.google.com/document/d/1T8L1FvxKiIThmaGGyF8Jrs92fRTNIvFW/edit
>>>>>
>>>>> Join with Google Meet <https://meet.google.com/bjj-sghg-ajj?hs=224>
>>>>>
>>>>> Meeting link
>>>>> meet.google.com/bjj-sghg-ajj
>>>>> <https://meet.google.com/bjj-sghg-ajj?hs=224>
>>>>> Join by phone(US) +1 515-726-3194 <+1-515-726-3194%3B395447671%23>
>>>>> PIN: 395447671
>>>>>
>>>>> More phone numbers
>>>>> <https://tel.meet/bjj-sghg-ajj?pin=2728637370896&hs=0>
>>>>> Canada & Call Center Support
>>>>> Tuesday Feb 27, 2024 ⋅ 1:30pm – 2pm (Pacific Time - Los Angeles)
>>>>> Guests
>>>>> Gabrielle Wolfe <gwolfe@thekey.com> - organizer
>>>>> Sharon Speirs <sspeirs@thekey.com>
>>>>> Timothy Thomas <tt@thekey.com>
>>>>> Mark Warner <mark.warner@thekey.com>
>>>>>
>>>>