Re: Please update Care Match C-P-E Profile | Calgary

From
Shawntel Sousa <ssousa@thekey.com>
To
Audra Williams <audraw@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Megan Harris <megan.harris@thekey.com>, Chuck Terlesky <cterlesky@thekey.com>
Date
Wed, 9 Jul 2025 08:02:56 -0600
Folder
INBOX
--000000000000598af006397f8918 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, We do not, could we possible get one that says something along the lines of CPR Exempt? *Respectfully, * *Shawntel Sousa, LPN* Client Success Manager | TheKey Mobile: 403-305-6588 Office: 403-301-3777 On Wed, Jul 9, 2025 at 7:57=E2=80=AFAM Audra Williams w= rote: > Yes! I would agree with that. Do you have a tag that you use for these > clients? > > Best, > > On Wed, Jul 9, 2025 at 6:50=E2=80=AFAM Shawntel Sousa = wrote: > >> Hi, >> >> Thank you for the update. >> >> May I ask for an exception with our government staffing for facilities a= s >> we do not complete the assessment and they are unable to provide us with >> the clients detailed information due to government policies and >> regulations. >> >> They orientate the caregivers when they arrive and review the care plan >> with them, but they are not able to share it with our organization. Ofte= n >> times we get these requests very last minute and they often only last on= e >> to two weeks if we are lucky. >> >> *Respectfully, * >> >> *Shawntel Sousa, LPN* >> >> Client Success Manager | TheKey >> >> Mobile: 403-305-6588 Office: 403-301-3777 >> >> >> >> >> >> >> On Wed, Jul 9, 2025 at 7:29=E2=80=AFAM Audra Williams wrote: >> >>> Thank you, Shawntel! >>> Yes, we want to complete the Care Match for all clients. >>> >>> Best, >>> >>> On Wed, Jul 9, 2025 at 6:14=E2=80=AFAM Timothy Thomas w= rote: >>> >>>> Thanks Shawntel! >>>> >>>> On Tue, Jul 8, 2025 at 11:55=E2=80=AFPM Shawntel Sousa >>>> wrote: >>>> >>>>> Hi All, >>>>> >>>>> I have been able to complete the Care Match for: >>>>> Judith Lentin >>>>> Shantaben Rathod >>>>> Henry Benoit >>>>> >>>>> Thank you again for the reminder and your patience. >>>>> >>>>> I am pending completing it for: >>>>> Raymond C RM#265 Staffing - this is facility staffing and the facilit= y >>>>> creates the care plan through the government - are we required to >>>>> complete the Care Match for these clients? >>>>> Bert Leemberg - was a tier 4 client and is deactivated - are we >>>>> required to do the Care Match for tier 4 clients? >>>>> >>>>> Your assistance on these questions would be most helpful >>>>> and appreciated. >>>>> >>>>> *Respectfully, * >>>>> >>>>> *Shawntel Sousa, LPN* >>>>> >>>>> Client Success Manager | TheKey >>>>> >>>>> Mobile: 403-305-6588 Office: 403-301-3777 >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> On Tue, Jul 8, 2025 at 6:02=E2=80=AFAM Audra Williams >>>>> wrote: >>>>> >>>>>> Hi Shawntel! >>>>>> >>>>>> Can you please update the below client Care Match C-P-E Profile in >>>>>> Wellsky? >>>>>> Judith Lentin >>>>>> >>>>>> Henry "Hank" Benoit CDHC >>>>>> Bert Leemburg >>>>>> Raymond C RM#265 (Staffing) >>>>>> Shantaben Rathod CDHC >>>>>> >>>>>> Please let myself and Megan Harris know if you have any questions. >>>>>> >>>>>> Thanks! >>>>>> >>>>> >>>>>> -- >>>>>> >>>>>> *Audra N. Williams* >>>>>> >>>>>> Director, Divisional Operat

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