Re: Please update Care Match C-P-E Profile | Calgary

From
Audra Williams <audraw@thekey.com>
To
Shawntel Sousa <ssousa@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Megan Harris <megan.harris@thekey.com>, Chuck Terlesky <cterlesky@thekey.com>
Date
Wed, 9 Jul 2025 06:57:33 -0700
Folder
INBOX
Yes!  I would agree with that.  Do you have a tag that you use for these
clients?

Best,

On Wed, Jul 9, 2025 at 6:50 AM Shawntel Sousa <ssousa@thekey.com> wrote:

> Hi,
>
> Thank you for the update.
>
> May I ask for an exception with our government staffing for facilities as
> we do not complete the assessment and they are unable to provide us with
> the clients detailed information due to government policies and
> regulations.
>
> They orientate the caregivers when they arrive and review the care plan
> with them, but they are not able to share it with our organization. Often
> times we get these requests very last minute and they often only last one
> to two weeks if we are lucky.
>
> *Respectfully, *
>
> *Shawntel Sousa, LPN*
>
> Client Success Manager | TheKey
>
> Mobile: 403-305-6588 Office: 403-301-3777
>
>
> <http://www.thekey.com>
>
>
>
> On Wed, Jul 9, 2025 at 7:29 AM Audra Williams <audraw@thekey.com> wrote:
>
>> Thank you, Shawntel!
>> Yes, we want to complete the Care Match for all clients.
>>
>> Best,
>>
>> On Wed, Jul 9, 2025 at 6:14 AM Timothy Thomas <tt@thekey.com> wrote:
>>
>>> Thanks Shawntel!
>>>
>>> On Tue, Jul 8, 2025 at 11:55 PM Shawntel Sousa <ssousa@thekey.com>
>>> wrote:
>>>
>>>> Hi All,
>>>>
>>>> I have been able to complete the Care Match for:
>>>> Judith Lentin
>>>> Shantaben Rathod
>>>> Henry Benoit
>>>>
>>>> Thank you again for the reminder and your patience.
>>>>
>>>> I am pending completing it for:
>>>> Raymond C RM#265 Staffing - this is facility staffing and the facility
>>>> creates the care plan through the government - are we required to
>>>> complete the Care Match for these clients?
>>>> Bert Leemberg - was a tier 4 client and is deactivated - are we
>>>> required to do the Care Match for tier 4 clients?
>>>>
>>>> Your assistance on these questions would be most helpful
>>>> and appreciated.
>>>>
>>>> *Respectfully, *
>>>>
>>>> *Shawntel Sousa, LPN*
>>>>
>>>> Client Success Manager | TheKey
>>>>
>>>> Mobile: 403-305-6588 Office: 403-301-3777
>>>>
>>>>
>>>> <http://www.thekey.com>
>>>>
>>>>
>>>>
>>>> On Tue, Jul 8, 2025 at 6:02 AM Audra Williams <audraw@thekey.com>
>>>> wrote:
>>>>
>>>>> Hi Shawntel!
>>>>>
>>>>> Can you please update the below client Care Match C-P-E Profile in
>>>>> Wellsky?
>>>>> Judith Lentin
>>>>>
>>>>> Henry "Hank" Benoit CDHC
>>>>> Bert Leemburg
>>>>> Raymond C RM#265 (Staffing)
>>>>> Shantaben Rathod CDHC
>>>>>
>>>>> Please let myself and Megan Harris know if you have any questions.
>>>>>
>>>>> Thanks!
>>>>>
>>>>
>>>>> --
>>>>>
>>>>> *Audra N. Williams*
>>>>>
>>>>> Director, Divisional Operations | TheKey
>>>>>
>>>>> Mobile: 425.757.7027
>>>>>
>>>>> <http://www.thekey.com>
>>>>>
>>>>>
>>
>> --
>>
>> *Audra N. Williams*
>>
>> Director, Divisional Operations | TheKey
>>
>> Mobile: 425.757.7027
>>
>> <http://www.thekey.com>
>>
>>

-- 

*Audra N. Williams*

Director, Divisional Operations | TheKey

Mobile: 425.757.7027

<http://www.thekey.com>

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