Re: Please update Care Match C-P-E Profile | Calgary

From
Audra Williams <audraw@thekey.com>
To
Shawntel Sousa <ssousa@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Megan Harris <megan.harris@thekey.com>, Chuck Terlesky <cterlesky@thekey.com>
Date
Wed, 9 Jul 2025 06:57:33 -0700
Folder
INBOX
--00000000000013691406397f76f7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes! I would agree with that. Do you have a tag that you use for these clients? Best, On Wed, Jul 9, 2025 at 6:50=E2=80=AFAM Shawntel Sousa w= rote: > Hi, > > Thank you for the update. > > May I ask for an exception with our government staffing for facilities as > we do not complete the assessment and they are unable to provide us with > the clients detailed information due to government policies and > regulations. > > They orientate the caregivers when they arrive and review the care plan > with them, but they are not able to share it with our organization. Often > times we get these requests very last minute and they often only last one > to two weeks if we are lucky. > > *Respectfully, * > > *Shawntel Sousa, LPN* > > Client Success Manager | TheKey > > Mobile: 403-305-6588 Office: 403-301-3777 > > > > > > > On Wed, Jul 9, 2025 at 7:29=E2=80=AFAM Audra Williams = wrote: > >> Thank you, Shawntel! >> Yes, we want to complete the Care Match for all clients. >> >> Best, >> >> On Wed, Jul 9, 2025 at 6:14=E2=80=AFAM Timothy Thomas wr= ote: >> >>> Thanks Shawntel! >>> >>> On Tue, Jul 8, 2025 at 11:55=E2=80=AFPM Shawntel Sousa >>> wrote: >>> >>>> Hi All, >>>> >>>> I have been able to complete the Care Match for: >>>> Judith Lentin >>>> Shantaben Rathod >>>> Henry Benoit >>>> >>>> Thank you again for the reminder and your patience. >>>> >>>> I am pending completing it for: >>>> Raymond C RM#265 Staffing - this is facility staffing and the facility >>>> creates the care plan through the government - are we required to >>>> complete the Care Match for these clients? >>>> Bert Leemberg - was a tier 4 client and is deactivated - are we >>>> required to do the Care Match for tier 4 clients? >>>> >>>> Your assistance on these questions would be most helpful >>>> and appreciated. >>>> >>>> *Respectfully, * >>>> >>>> *Shawntel Sousa, LPN* >>>> >>>> Client Success Manager | TheKey >>>> >>>> Mobile: 403-305-6588 Office: 403-301-3777 >>>> >>>> >>>> >>>> >>>> >>>> >>>> On Tue, Jul 8, 2025 at 6:02=E2=80=AFAM Audra Williams >>>> wrote: >>>> >>>>> Hi Shawntel! >>>>> >>>>> Can you please update the below client Care Match C-P-E Profile in >>>>> Wellsky? >>>>> Judith Lentin >>>>> >>>>> Henry "Hank" Benoit CDHC >>>>> Bert Leemburg >>>>> Raymond C RM#265 (Staffing) >>>>> Shantaben Rathod CDHC >>>>> >>>>> Please let myself and Megan Harris know if you have any questions. >>>>> >>>>> Thanks! >>>>> >>>> >>>>> -- >>>>> >>>>> *Audra N. Williams* >>>>> >>>>> Director, Divisional Operations | TheKey >>>>> >>>>> Mobile: 425.757.7027 >>>>> >>>>> >>>>> >>>>> >> >> -- >> >> *Audra N. Williams* >> >> Director, Divisional Operations | TheKey >> >> Mobile: 425.757.7027 >> >> >> >> --=20 *Audra N. Williams* Director, Divisional Operations | TheKey Mobile: 425.757.7027 --00000000000013691406397f76f7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted

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