--000000000000d55d3405e442f0f6 Content-Type: multipart/related; boundary="000000000000d55d3305e442f0f5" --000000000000d55d3305e442f0f5 Content-Type: multipart/alternative; boundary="000000000000d55d3005e442f0f4" --000000000000d55d3005e442f0f4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Please see attached spreadsheet. If we can e-transfer the difference to the caregiver, that would be great and the best solution. I do have a scheduled call with her tomorrow, so please let me know if this is doable. Many thanks, Taneshia On Wed, Jul 20, 2022 at 12:12 PM Irin Eva wrote: > Hi Taneshia, > > The booking deadline for TOR CGs is 12:00pm every Monday (pay week). Afte= r > 12:00pm the time sheet will be locked for payroll, but if we need to adju= st > her timesheet we can unlock it for you. > > Also, we closed payroll every Tuesday (pay week). There is no adjustment > possible after 12;00pm onTuesday. > > Pls let me know if you have any questions and concerns. > > Best Regards, > Irin > > On Wed, Jul 20, 2022 at 11:51 AM Taneshia Persaud taneshia.persaud@thekey.com> wrote: > >> [image: Screen Shot 2022-07-20 at 11.45.38 AM.png] >> >> On Wed, Jul 20, 2022 at 10:31 AM Taneshia Persaud > taneshia.persaud@thekey.com> wrote: >> >>> Initially, it was a JIRA but when we didn=E2=80=99t get a timely respon= se, it >>> was brought up in our weekly meeting twice with everyone present. Then >>> another email was sent to Nukul (attached). >>> >>> >>> >>> >>> On Wed, Jul 20, 2022 at 10:27 AM Timothy Thomas wrote: >>> >>>> Taneshia who have you communicated with at Maventech to get this >>>> resolved? Should we escalate to Vince or Nukul? There's nothing our pa= yroll >>>> team can do to help with this unless you can provide a manual calculat= ion >>>> of what's owed. >>>> >>>> Let me know and I can push for an answer. >>>> >>>> Thanks >>>> >>>> On Wed, Jul 20, 2022 at 10:16 AM Taneshia Persaud >>> taneshia.persaud@thekey.com> wrote: >>>> >>>>> @Irin Eva I can, but at this point I am not >>>>> sure how much she is owed. >>>>> >>>>> According to the caregiver, she has been short on every pay stub 5hrs >>>>> & 5.25hrs on her weekly Sat/Sun shifts, as this has been ongoing sinc= e she >>>>> returned from vacation in May 2022. >>>>> >>>>> On Wed, Jul 20, 2022 at 9:56 AM Irin Eva wrote: >>>>> >>>>>> Hi Sandra,, >>>>>> >>>>>> I already spoke with Tanisha and CG regarding this. I will connect >>>>>> with her again. This is actually a tech issue. Even though she is wo= rking >>>>>> more hours, her time sheet shows 5 or 5.25 hours. >>>>>> >>>>>> @Taneshia Persaud Can you pls add in >>>>>> the action sheet how much she owes and also pls let Ali know it is n= ot >>>>>> billed yet. >>>>>> >>>>>> Best Regards, >>>>>> Irin >>>>>> >>>>>> >>>>>> >>>>>> On Wed, Jul 20, 2022 at 9:44 AM Sandra Daoust >>>>> sdaoust@homecareassistance.com> wrote: >>>>>> >>>>>>> Hi all! >>>>>>> Is she owed any money at this point? @Irin Eva Can >>>>>>> you connect wi