--001a114bc1c678ce630535427eb2 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable ya, really, okay. what's another email for Megan? Let me see if that works. Meanwhile, Anhtuan is working on this... On Tue, Jun 14, 2016 at 12:50 PM, Timothy Thomas wrote: > seems i'm finding all the bugs lol...please let me know asap as we've > committed to beginning tomorrow. > > I guess we could just create another account for megan, with a different > email address. > > On Tue, Jun 14, 2016 at 3:43 PM, Sasha Inobe sinobe@homecareassistance.com> wrote: > >> hmmm really strange. I tried deleting her account, and then setting up >> another profile for her but same occurrence. I will get in touch with ou= r >> IT manager to figure this out. >> >> On Tue, Jun 14, 2016 at 12:07 PM, Timothy Thomas > tt@homecareassistance.com> wrote: >> >>> Yes, I had done that but unfortunately I think megan has two accounts. = I >>> have her login, so you can see for yourself >>> >>> Username: meganjessieflann@gmail.com >>> password: meganjessie >>> >>> You'll see she doesn't have the client assigned. >>> >>> On Tue, Jun 14, 2016 at 3:04 PM, Sasha Inobe >> sinobe@homecareassistance.com> wrote: >>> >>>> Hi Tim, >>>> >>>> When I checked the IMS, it appeared that Megan hadn't been assigned to >>>> the client. Maybe you did this but just to review again... When assign= ing >>>> an interventionist, go to the interventionist's name, then click on As= sign >>>> under the Assign Client column. Then find the client's name, and click= on >>>> the status, Not Assigned. From there, it will automatically regenerate= as >>>> "interventionist successfully assigned". She should be able to see the= IP >>>> now. Let me know if there is still an issue. >>>> >>>> Thanks, >>>> >>>> On Tue, Jun 14, 2016 at 11:30 AM, Timothy Thomas >>> tt@homecareassistance.com> wrote: >>>> >>>>> Hi Sasha, >>>>> >>>>> I seem unable to assign Megan the IP. I think there's an issue with >>>>> her account. When she logs in, she only sees a test IP, not the new c= lient >>>>> I've just assigned her. >>>>> >>>>> Is it possible there's a duplicate account? >>>>> >>>>> Thanks >>>>> >>>>> -- >>>>> >>>>> *Timothy Thomas* >>>>> >>>>> *Director of Business Development* >>>>> >>>>> >>>>> >>>>> >>>>> *Home Care Assistance (Montr**=C3=A9**al) Inc.* >>>>> >>>>> *4464 Ste. Catherine Ouest* >>>>> >>>>> *Westmount, Qu**=C3=A9**bec* >>>>> >>>>> *H3Z 1R7* >>>>> >>>>> *Tel: 514 907 5065 - Fax: 514 907 5067* >>>>> >>>>> *tt@homecareassistance.com * >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>> >>>> >>>> >>>> -- >>>> Sasha Inobe, MA >>>> Gerontologist >>>> *Program Manager* >>>> Home Care Assistance >>>> 525 University Avenue, Suite 605 >>>> Palo Alto, CA 94301 >>>> Tel. (650) 847-8520 >>>> http://www.homecareassistance.com >>>> >>>> Changing the Way the World Ages >>>> >>>> https://youtu.be/rzcMVSflbJk >>>> >>> >>> >>> >>> -- >>> >>> *Timothy Thomas* >>> >>> *Director of Business Development* >>> >>> >>> >>> >>> *Hom