--94eb2c0486c2f6c53b053542b06b Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable meganflannctm@gmail.com On Tue, Jun 14, 2016 at 4:03 PM, Sasha Inobe wrote: > ya, really, okay. what's another email for Megan? Let me see if that > works. Meanwhile, Anhtuan is working on this... > > On Tue, Jun 14, 2016 at 12:50 PM, Timothy Thomas tt@homecareassistance.com> wrote: > >> seems i'm finding all the bugs lol...please let me know asap as we've >> committed to beginning tomorrow. >> >> I guess we could just create another account for megan, with a different >> email address. >> >> On Tue, Jun 14, 2016 at 3:43 PM, Sasha Inobe > sinobe@homecareassistance.com> wrote: >> >>> hmmm really strange. I tried deleting her account, and then setting up >>> another profile for her but same occurrence. I will get in touch with o= ur >>> IT manager to figure this out. >>> >>> On Tue, Jun 14, 2016 at 12:07 PM, Timothy Thomas >> tt@homecareassistance.com> wrote: >>> >>>> Yes, I had done that but unfortunately I think megan has two accounts. >>>> I have her login, so you can see for yourself >>>> >>>> Username: meganjessieflann@gmail.com >>>> password: meganjessie >>>> >>>> You'll see she doesn't have the client assigned. >>>> >>>> On Tue, Jun 14, 2016 at 3:04 PM, Sasha Inobe >>> sinobe@homecareassistance.com> wrote: >>>> >>>>> Hi Tim, >>>>> >>>>> When I checked the IMS, it appeared that Megan hadn't been assigned t= o >>>>> the client. Maybe you did this but just to review again... When assig= ning >>>>> an interventionist, go to the interventionist's name, then click on A= ssign >>>>> under the Assign Client column. Then find the client's name, and clic= k on >>>>> the status, Not Assigned. From there, it will automatically regenerat= e as >>>>> "interventionist successfully assigned". She should be able to see th= e IP >>>>> now. Let me know if there is still an issue. >>>>> >>>>> Thanks, >>>>> >>>>> On Tue, Jun 14, 2016 at 11:30 AM, Timothy Thomas >>>> tt@homecareassistance.com> wrote: >>>>> >>>>>> Hi Sasha, >>>>>> >>>>>> I seem unable to assign Megan the IP. I think there's an issue with >>>>>> her account. When she logs in, she only sees a test IP, not the new = client >>>>>> I've just assigned her. >>>>>> >>>>>> Is it possible there's a duplicate account? >>>>>> >>>>>> Thanks >>>>>> >>>>>> -- >>>>>> >>>>>> *Timothy Thomas* >>>>>> >>>>>> *Director of Business Development* >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> *Home Care Assistance (Montr**=C3=A9**al) Inc.* >>>>>> >>>>>> *4464 Ste. Catherine Ouest* >>>>>> >>>>>> *Westmount, Qu**=C3=A9**bec* >>>>>> >>>>>> *H3Z 1R7* >>>>>> >>>>>> *Tel: 514 907 5065 - Fax: 514 907 5067* >>>>>> >>>>>> *tt@homecareassistance.com * >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>>> >>>>> -- >>>>> Sasha Inobe, MA >>>>> Gerontologist >>>>> *Program Manager* >>>>> Home Care Assistance >>>>> 525 University Avenue, Suite 605 >>>>> Palo Alto, CA 94301 >>>>> Tel. (650) 847-8520 >>>>> http://www.homecareassis