--000000000000b40ab105e339e085 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable +Brianne Thanks for following up. We will get back to you asap. Nukul Bhasin President & CTO, Mavencare On Thu, Jul 07, 2022 at 12:46 PM, Taneshia Persaud wrote: > Good afternoon Nukul, > > I have filed a couple of JIRAs (see below), that need follow-up as soon a= s > possible. Both are time sensitive, as we *need the info before** EOD > Friday July 8th*, so the CG will get paid next week: > > 1. *Need to create a new CG profile for an HCA TO CG in the Mavencare > portal* (https://mavencare.atlassian.net/servicedesk/customer/portal/2= / > MID-3990*): *If someone can show me how to create a CG profile in the > portal, I can do this today. When I create an account (Accounts > > Users) for her, it only creates a user account, not a CG profile where= I > can add bookings, upload documents, etc. > 2. *Pay schedule is not showing correctly in the CG app *(https:// > mavencare.atlassian.net/servicedesk/customer/portal/2/MID-3961 > ): > This has been an ongoing issue since the CG returned from vacation in = May > 2022, every pay stub has been short hours. > > > Lastly, I used to get email notifications when someone would respond or > action a JIRA, but I am no longer receiving these types of emails anymore= . > I filed a JIRA (https://mavencare.atlassian.net/servicedesk/customer/ > portal/2/MID-3927), but have not heard back. I am unable to edit my > preferences/settings. Would you be able to look into this? > > Should you have any questions, please let me know. > > With thanks, > > Taneshia > > -- > > *Taneshia Persaud*, RPN, GCP > General Manager and (Interim) Clinical Care Manager > > > *Mavencare and Home Care Assistance (HCA)*70 Richmond St. E, #200 | > Toronto, ON M5C 1N8 > Office: 416-855-2333 =E3=80=8Bpress #2, then #2 again > Cell: 647-406-9253 > taneshia.persaud@thekey.com > www.torontohomecareassistance.com / Powered by TheKey > > [image: TheKey] > > > > > --000000000000b40ab105e339e085 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable +Brianne Thanks for following up. We will get back to you asap. = Nukul Bhasi= n President & CTO, Mavencare On= Thu, Jul 07, 2022 at 12:46 PM, Taneshia Persaud < taneshia.persa= ud@thekey.com > wrote: Good afternoon Nukul, I have filed a couple of JIRAs (see belo= w), that need follow-up as soon as possible. Both are time sensitive, as we= need the info before =C2=A0EOD F= riday July 8th , so the=C2=A0CG will get paid next week: = Need to create a ne