--0000000000009d21df05e339e32c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you! On Thu, Jul 7, 2022 at 12:50 PM Nukul Bhasin wrote: > +Brianne > Thanks for following up. We will get back to you asap. > > > > Nukul Bhasin > President & CTO, Mavencare > > > On Thu, Jul 07, 2022 at 12:46 PM, Taneshia Persaud taneshia.persaud@thekey.com> wrote: > >> Good afternoon Nukul, >> >> I have filed a couple of JIRAs (see below), that need follow-up as soon >> as possible. Both are time sensitive, as we *need the info before** EOD >> Friday July 8th*, so the CG will get paid next week: >> >> 1. *Need to create a new CG profile for an HCA TO CG in the Mavencare >> portal* ( >> https://mavencare.atlassian.net/servicedesk/customer/portal/2/MID-399= 0*): >> *If someone can show me how to create a CG profile in the portal, I >> can do this today. When I create an account (Accounts > Users) for >> her, it only creates a user account, not a CG profile where I can add >> bookings, upload documents, etc. >> 2. *Pay schedule is not showing correctly in the CG app *( >> https://mavencare.atlassian.net/servicedesk/customer/portal/2/MID-396= 1): >> This has been an ongoing issue since the CG returned from vacation in= May >> 2022, every pay stub has been short hours. >> >> >> Lastly, I used to get email notifications when someone would respond or >> action a JIRA, but I am no longer receiving these types of emails anymor= e. >> I filed a JIRA ( >> https://mavencare.atlassian.net/servicedesk/customer/portal/2/MID-3927), >> but have not heard back. I am unable to edit my preferences/settings. Wo= uld >> you be able to look into this? >> >> Should you have any questions, please let me know. >> >> With thanks, >> >> Taneshia >> >> -- >> >> *Taneshia Persaud*, RPN, GCP >> General Manager and (Interim) Clinical Care Manager >> >> >> *Mavencare and Home Care Assistance (HCA)*70 Richmond St. E, #200 | >> Toronto, ON M5C 1N8 >> Office: 416-855-2333 =E3=80=8Bpress #2, then #2 again >> Cell: 647-406-9253 >> taneshia.persaud@thekey.com >> www.torontohomecareassistance.com / Powered by TheKey >> >> [image: TheKey] >> >> >> >> >> > --0000000000009d21df05e339e32c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you! On Thu, Jul 7, 2022 at 12:50 PM N= ukul Bhasin < nukul@mavencare.com > wrote: +Brianne Thanks for following up. We will= get back to you asap. Nukul Bhasin Presiden= t & CTO, Mavencare On Thu, Jul 07, = 2022 at 12:46 PM, Taneshia Persaud < taneshia.persaud@thekey.com > wrote: = Good afternoon Nukul, I have filed a = couple of JIRAs (see below), that need follow-up as soon as possible. Both = are time sensitive, as we need the info before =C2=A0EOD Friday July 8th , so the=C2=A0CG will get paid next week: Need to create a n= ew CG profile for an HCA TO CG in the Mavencare portal =C2=A0(<a href=3D= "https://mavencare.atlassian.net/servicedesk/customer/portal/2/MID-3990" re=