Re: Re credit card fees for Mme Annette Savoie

--000000000000e22dbd05fa2d34c2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Joey, Initially we did not have clients on creditcard. Maybe only 1. Now we have quite a few. @Vincenzo Nesparoli Please make necessary corrections and do no charge creditcard fee going forward. On Tue, Apr 25, 2023 at 2:14=E2=80=AFPM Joey Taylor wrote: > Hi Ali, > > An email was sent on March 13th (I can forward it if needed) advising the > following: > > "Good Afternoon, > This is to advise that in Quebec, we are no longer allowed to charge a > credit card fee (normally 2%) to clients who pay by credit card. Please > note this is just for Quebec, the rest of Canada will operate as we used = to. > Let me know if you have any questions,". > > Thank you, > > On Tue, Apr 25, 2023 at 2:12=E2=80=AFPM Vincenzo Nesparoli vincenzo.nesparoli@thekey.com> wrote: > >> Where do we stand on this? Do we charge the credit card fee on not, >> >> On Tue, Apr 25, 2023 at 11:09=E2=80=AFAM Ali Malik wrote: >> >>> Hi Joey, >>> >>> Thank you for this. >>> >>> @Timothy Thomas We have always charged clients 2% fee >>> for creditcard in Quebec. >>> >>> Are we changing this now? >>> >>> We have recently been getting many creditcard clients onboarding. I >>> think we might have like 5 now. >>> >>> thank you, >>> >>> On Tue, Apr 25, 2023 at 2:00=E2=80=AFPM Joey Taylor >>> wrote: >>> >>>> Hey Ali, >>>> >>>> Just a reminder it is illegal to charge clients credit card fees in >>>> Quebec so any client paying credit card should not be absorbing fees. >>>> >>>> Thanks, >>>> >>>> On Tue, Apr 25, 2023 at 1:57=E2=80=AFPM Maria Licoudis >>>> wrote: >>>> >>>>> Hello Ali, >>>>> >>>>> I was just speaking with daughter, Suzanne, apparently she has been >>>>> charged credit card fees, can you please resend the invoice without t= he >>>>> fees. Thank you. >>>>> >>>>> Best, >>>>> Maria >>>>> >>>>> >>>>> *Maria Licoudis RN* >>>>> >>>>> *Client Success Manager* >>>>> >>>>> 514-907-5065 >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>>> >>>> -- >>>> >>>> Joey Taylor >>>> >>>> *Regional Care Solutions Manager* >>>> >>>> 514-907-5065 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> *Ali Malik* >>> Manager - Financial Operations >>> >>> > > -- > > Joey Taylor > > *Regional Care Solutions Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > --=20 *Ali Malik* Manager - Financial Operations --000000000000e22dbd05fa2d34c2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Joey, Initially=C2=A0we did n= ot have clients on creditcard. Maybe only 1. Now w= e have quite a few.=C2=A0 @Vincenzo Nesparoli =C2=A0Please make necessary=C2=A0corr= ections and do no charge creditcard fee going forward. On Tue, Apr 25, 2023 at 2:14=E2=80=AFPM Joey Taylor <= joey.taylor@thekey.com > wr= ote: Hi Ali,=C2=A0 An email was sent on March 13th (I can forward i= t if needed) advising the following: &qu