Re: Shaw Porting

From
Keith Moore <kmoore@thekey.com>
To
Dennis Fancy <dfancy@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Angie Markwell <angie.markwell@thekey.com>, Gabriel La <it@thekey.com>, Lindsey Fancy <lfancy@thekey.com>, Terrence Vetter <terrence.vetter@thekey.com>
Date
Wed, 14 Sep 2022 11:00:15 -0400
Folder
INBOX
--00000000000096c55505e8a46361 Content-Type: text/plain; charset="UTF-8" That's correct, this is related to 204-489-6000. I'll get the port resubmitted and request to have the remaining number disconnected. Thank you. On Wed, Sep 14, 2022 at 10:58 AM Dennis Fancy wrote: > Thank you Keith, > > None of these numbers are required. Just to confirm, it is the > 204-489-6000 number that needs to be ported to 8x8. > > Hopefully we are finally able to get this done. > > Dennis Fancy, BSP > Care Solutions Manager > *Please note my email has changed:* > dfancy@thekey.com > TheKey.com > [image: TheKey] > > > On Wed, Sep 14, 2022 at 9:07 AM Keith Moore wrote: > >> Hello all, >> >> I was finally have to get a Customer Service Record from Shaw, before I >> resubmit the port request are any of the following numbers needed (They >> look to be a sequential block and are most likely roll-over or direct >> numbers) >> If none of these are needed, I'll request to have them disconnected at >> the time of port. >> >> 2045949512 >> 2045949513 >> 2045949514 >> 2045949515 >> 2045949516 >> 2045949517 >> 2045949518 >> 2045949519 >> 2045949521 >> 2045949522 >> 2045949523 >> 2045949524 >> 2045949525 >> 2045949526 >> 2045949527 >> 2045949528 >> 2045949529 >> >> On Tue, Sep 6, 2022 at 12:06 PM Timothy Thomas wrote: >> >>> Some good news! Thank you all. >>> >>> On Tue, Sep 6, 2022 at 12:02 PM Dennis Fancy wrote: >>> >>>> Good news! Telexperts was in this morning and the IVR issue for Winnpeg >>>> appears to be resolved. >>>> >>>> Thank you Keith for providing them with the proper direction on this >>>> matter. >>>> >>>> Dennis Fancy, BSP >>>> Care Solutions Manager >>>> *Please note my email has changed:* >>>> dfancy@thekey.com >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Tue, Sep 6, 2022 at 8:54 AM Timothy Thomas wrote: >>>> >>>>> Thanks Keith. Looking forward to a resolution here. Appreciate the >>>>> hard work. >>>>> >>>>> On Fri, Sep 2, 2022 at 12:57 PM Keith Moore wrote: >>>>> >>>>>> Thanks for the information Dennis, I've put a service request into >>>>>> Telexperts regarding the forward and possibly providing a CSR (Customer >>>>>> Service Record) for the account if they have one to assist in the porting >>>>>> process. >>>>>> Updates to follow once we hear back from them or 8x8 regarding the >>>>>> port request. >>>>>> >>>>>> On Fri, Sep 2, 2022 at 11:34 AM Dennis Fancy >>>>>> wrote: >>>>>> >>>>>>> Hi Keith, >>>>>>> >>>>>>> Dealing with Telexperts has been equally frustrating. They have been >>>>>>> to the office with respect to this matter and have told us there is nothing >>>>>>> more they can do. If you want to try again, their number is (204) >>>>>>> 786-4664 >>>>>>> . >>>>>>> You need to go through their general intake to book an appointment. >>>>>>> >>>>>>> Dennis >>>>>>> >>>>>>> >>>>>>> On Fri, Sep 2, 2022 at 10:07 AM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> Dennis or Lindsey would know. >>>>>>>> >>>>>>>> On Fri, Sep 2, 2022 at 11:03 AM Keith Moor

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