CORRECTION TO INVOICE ++ URGENT- (1st notice) BILLING FOR DAYS CAREGIVER DID NOT WORK - INCORRECT AMT ++ Facture no 990628 du TheKey

------=_Part_1979802_77582690.1741877145326 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Note the hours for Thursday was 4 hours, confirmed! Why are we charged 5 hours on the Thursday night that was cancelled when it= was 4 hours only that were scheduled; hence, total hours to pay are 33.5 Please send revised invoice Regards, On Thursday, March 13, 2025 at 09:29:10 a.m. EDT, Kim McConnell wrote: =20 =20 Dear Zia, As per the care agreement that you signed when care started: "Cancellations of scheduled shifts must be made during normal business hour= s for your designated Company office and more than forty-eight (48) hours p= rior to the start of the shift. Cancellations during non-business hours are= recorded as of the next business day. Cancellations for weekend Services m= ust be made by no later than close of business the previous Friday. Cancell= ations not received within the timeframes provided herein will be subject t= o a cancellation fee equivalent to the Billing Rate for the entire schedule= d shift. A Client who sends a Caregiver home before the end of their schedu= led shift will be billed for the entire shift" I received text and email notification from you on March 5th cancelling all= shifts.=C2=A0 We did charge for March 6th and though we technically did no= t have 48 hour notice, we did not charge you for March 7th. The invoice is accurate as is with a total of 34.5 hours of care being bill= ed between March 3 - 6, 2025. I hope this helps clarify the situation. Regards, Kim McConnell On Wed, Mar 12, 2025 at 11:48=E2=80=AFPM Sweetness at La Cite wrote: Good day: 1st URGENT NOTICE Ms. McConnell the attached invoice is incorrect as it does not include the = days of cancellation we discussed. Did you not relay that there were days of cancellation to the respective in= dividuals, as you promised? Please send the corrected and updated invoice, with the new amount and that= does not include the days cancelled. Regards, ----- Forwarded Message ----- From: TheKey To: "zacmerc@yahoo.com" Sent: Wednesday, March 12, 2025 at 12:45:42 p.m. EDT Subject: Facture no 990628 du TheKey Nous venons d'=C3=A9mettre une facture no 990628 =C3=A0 Zia Merchant (16566= 1) avec un solde de 1,427.99 $ exigible au plus tard le 14-03-2025. Cette facture sera pay=C3=A9e automatiquement le 2025-03-14. Merci de votre confiance. Mes factures Nous avons remarqu=C3=A9 que vous n=E2=80=99avez pas encore visit=C3=A9 not= re service de facturation et de paiement en ligne utilisant la technologie = Versapay Collaborative AR. Nous avons d=C3=A9j=C3=A0 param=C3=A9tr=C3=A9 un= compte pour vous. Il vous suffit de cliquer sur un lien dans tout courriel= que nous vous avons envoy=C3=A9 pour acc=C3=A9der facilement =C3=A0 toutes= vos factures et communiquer avec nous =C3=A0 tout moment. Commencer maintenant Des questions sur ce message ? Contactez nous|Politique de confidentialit=C3=A9|G=C3=A9rer l'email Con=C3=A7u par Versapay --=20 |=20 Ki