--0000000000003a038805e8a45c1c Content-Type: text/plain; charset="UTF-8" Thank you Keith, None of these numbers are required. Just to confirm, it is the 204-489-6000 number that needs to be ported to 8x8. Hopefully we are finally able to get this done. Dennis Fancy, BSP Care Solutions Manager *Please note my email has changed:* dfancy@thekey.com TheKey.com [image: TheKey] On Wed, Sep 14, 2022 at 9:07 AM Keith Moore wrote: > Hello all, > > I was finally have to get a Customer Service Record from Shaw, before I > resubmit the port request are any of the following numbers needed (They > look to be a sequential block and are most likely roll-over or direct > numbers) > If none of these are needed, I'll request to have them disconnected at the > time of port. > > 2045949512 > 2045949513 > 2045949514 > 2045949515 > 2045949516 > 2045949517 > 2045949518 > 2045949519 > 2045949521 > 2045949522 > 2045949523 > 2045949524 > 2045949525 > 2045949526 > 2045949527 > 2045949528 > 2045949529 > > On Tue, Sep 6, 2022 at 12:06 PM Timothy Thomas wrote: > >> Some good news! Thank you all. >> >> On Tue, Sep 6, 2022 at 12:02 PM Dennis Fancy wrote: >> >>> Good news! Telexperts was in this morning and the IVR issue for Winnpeg >>> appears to be resolved. >>> >>> Thank you Keith for providing them with the proper direction on this >>> matter. >>> >>> Dennis Fancy, BSP >>> Care Solutions Manager >>> *Please note my email has changed:* >>> dfancy@thekey.com >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Tue, Sep 6, 2022 at 8:54 AM Timothy Thomas wrote: >>> >>>> Thanks Keith. Looking forward to a resolution here. Appreciate the hard >>>> work. >>>> >>>> On Fri, Sep 2, 2022 at 12:57 PM Keith Moore wrote: >>>> >>>>> Thanks for the information Dennis, I've put a service request into >>>>> Telexperts regarding the forward and possibly providing a CSR (Customer >>>>> Service Record) for the account if they have one to assist in the porting >>>>> process. >>>>> Updates to follow once we hear back from them or 8x8 regarding the >>>>> port request. >>>>> >>>>> On Fri, Sep 2, 2022 at 11:34 AM Dennis Fancy >>>>> wrote: >>>>> >>>>>> Hi Keith, >>>>>> >>>>>> Dealing with Telexperts has been equally frustrating. They have been >>>>>> to the office with respect to this matter and have told us there is nothing >>>>>> more they can do. If you want to try again, their number is (204) >>>>>> 786-4664 >>>>>> . >>>>>> You need to go through their general intake to book an appointment. >>>>>> >>>>>> Dennis >>>>>> >>>>>> >>>>>> On Fri, Sep 2, 2022 at 10:07 AM Timothy Thomas wrote: >>>>>> >>>>>>> Dennis or Lindsey would know. >>>>>>> >>>>>>> On Fri, Sep 2, 2022 at 11:03 AM Keith Moore >>>>>>> wrote: >>>>>>> >>>>>>>> Hello all, >>>>>>>> I'd like to reach out to Tel Experts to see if we can resolve the >>>>>>>> forwarding issue for the time being. >>>>>>>> Does anyone have contact info for them so I can reach out? I called >>>>>>>> Shaw to see if they can assist but they're saying that your phones ar