Re: Fees to Anne Kober's account.

--0000000000008603750608a1f100 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi guys, I'm going to meet with Daniel in a couple minutes and get this straightened out. I know it's frustrating when stuff lingers this long but please bear with me as I'm doing my best to find the right person to help me. On Thu, Oct 26, 2023 at 1:30=E2=80=AFPM Vanja Bezdrob wrote: > Hello Tim, > > I just thought since this is an ongoing issue for this client that a new > ticket is not needed.But i will include the billing in the future. > Do I need to send them this email now. > Thank you > > On Thu, Oct 26, 2023 at 10:26=E2=80=AFAM Timothy Thomas w= rote: > >> Vanja, in the future please use @TheKey Billing for >> these issues. They will open a ticket and look into it right away. >> >> Thanks >> Tim >> >> On Thu, Oct 26, 2023 at 1:23=E2=80=AFPM Vanja Bezdrob >> wrote: >> >>> Good morning all, >>> Please see email below from my client ANNE KOBER >>> I am really hoping that this can be sorted out. >>> Thank you >>> >>> ---------- Forwarded message --------- >>> From: Joe Sayer >>> Date: Wed, Oct 25, 2023 at 7:08=E2=80=AFPM >>> Subject: Fees to Anne Kober's account. >>> To: Vanja Bezdrob >>> >>> >>> Hi Vanja, >>> Sorry to bug you again, but there has not been any withdrawals from the >>> VanCity account , despite you giving your company's accounts people voi= d >>> checques on 2 separate occasions. >>> >>> These guys are making Ali Malik look good, and I am beginning to miss >>> him!! >>> >>> Has there been a retrograde change in your company's accounting >>> procedures? Do I need to send a checque each week a new invoice is emai= led >>> to me? This appears to be necessary according to the invoices forwarded= to >>> me, or do I have to approve them in some manner which your accounts peo= ple >>> have failed to inform your clients? >>> >>> In the meantime my account balance continues to grow. This is making >>> reconciliation of the cash amounts increasingly difficult as time >>> progresses. >>> >>> Can you please pass this along to whomever is supposed to handle >>> incoming money? >>> >>> Thanks >>> Joe Sayer >>> >>> >>> -- >>> Vanja Bezdrob LPN >>> Client success manager >>> Home Care Assistance >>> 1861 Marine Drive, >>> West Vancouver, BC V7V 1J7 >>> T 778-279-3634 >>> C 236-558-2376 >>> E vanja.bezdrob@thekey.com >>> >>> >>> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > > > -- > Vanja Bezdrob LPN > Client success manager > Home Care Assistance > 1861 Marine Drive, > West Vancouver, BC V7V 1J7 > T 778-279-3634 > C 236-558-2376 > E vanja.bezdrob@thekey.com > > > --=20 *Vashon Palloo* Senior Accounts Receivable Specialist vashon.palloo@thekey.com [image: TheKey] --0000000000008603750608a1f100 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi guys, I'm going to meet with Da