Hi Joey,
I left a voice message yesterday and did not hear back. I followed up today
with a text and Zia replied with You have been blocked .
Can you please follow up with her as well?
Thank you,
Michelle Hudgins
On Wed, Mar 26, 2025 at 11:06 AM Joey Taylor <joey.taylor@thekey.com> wrote:
> Thanks Michelle,
>
> Keep me updated!
>
> On Wed, Mar 26, 2025 at 10:52 AM Michelle Hudgins <
> michelle.hudgins@thekey.com> wrote:
>
>> Good morning, Joey,
>>
>> No, we have not received payment.
>>
>> On Wed, Mar 26, 2025 at 10:50 AM Joey Taylor <joey.taylor@thekey.com>
>> wrote:
>>
>>> Hey @Michelle Hudgins <michelle.hudgins@thekey.com>,
>>>
>>> Did this client ever pay?
>>>
>>> Thank you,
>>>
>>> On Tue, Mar 18, 2025 at 11:04 AM Sophia Jantz <billing@thekey.com>
>>> wrote:
>>>
>>>> Hi Joey,
>>>>
>>>> It should be within a few days. Michelle will you assist in letting us
>>>> know if this gets paid. Thank you!
>>>>
>>>>
>>>> Respectfully,
>>>>
>>>> Sophia Jantz
>>>> Client Support Specialist II| TheKey
>>>> Phone: 866-226-1702
>>>> billing@thekey.com
>>>>
>>>> <http://www.thekey.com/>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> <http://www.thekey.com/>
>>>>
>>>> On Tue, 18 Mar at 10:42 AM , JosephTaylor <
>>>> joey.taylor@homecareassistance.com> wrote:
>>>> Hey Sophia,
>>>>
>>>> I don't believe her but let me know if anything comes in. When should
>>>> we receive it?
>>>>
>>>> Thanks,
>>>>
>>>> On Tue, Mar 18, 2025 at 10:39 AM Sophia Jantz <billing@thekey.com>
>>>> wrote:
>>>>
>>>>> Hi Joey,
>>>>>
>>>>> Good morning. I just spoke with the client. She will not provide us
>>>>> with a credit card number to process the payment. She stated she sent out a
>>>>> payment via check to the PO Box I provided. Thank you.
>>>>>
>>>>>
>>>>> Respectfully,
>>>>>
>>>>> Sophia Jantz
>>>>> Client Support Specialist II| TheKey
>>>>> Phone: 866-226-1702
>>>>> billing@thekey.com
>>>>>
>>>>> <http://www.thekey.com/>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> <http://www.thekey.com/>
>>>>>
>>>>> On Mon, 17 Mar at 5:58 PM , JosephTaylor <
>>>>> joey.taylor@homecareassistance.com> wrote:
>>>>> Hi Sophia,
>>>>>
>>>>> Then they need to provide another card or pay by e-transfer.
>>>>> We do not approve a wire transfer for a one time payment and I do not
>>>>> trust the client to drop off a cheque at the office (she is not well
>>>>> mentally and I do not want her interacting with our office team).
>>>>>
>>>>> On Mon, Mar 17, 2025 at 5:47 PM Sophia Jantz <billing@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Hi Joey,
>>>>>>
>>>>>> The credit card they provided us with was declined and was flagged as
>>>>>> lost by the cardholder.
>>>>>>
>>>>>> Respectfully,
>>>>>>
>>>>>> Sophia Jantz
>>>>>> Client Support Specialist II| TheKey
>>>>>> Phone: 866-226-1702
>>>>>> billing@thekey.com
>>>>>>
>>>>>> <http://www.thekey.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> <http://www.thekey.com/>
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Joey Taylor
>>>>> *Directeur Général/**General Manager*
>>>>> 514-907-5065
>>>>> TheKey.ca <https://thekey.ca/>
>>>>> [image: TheKey]
>>>>>
>>>>>
>>>>>
>>>>
>>>> --
>>>> Joey Taylor
>>>> *Directeur Général/**General Manager*
>>>> 514-907-5065
>>>> TheKey.ca <https://thekey.ca/>
>>>> [image: TheKey]
>>>>
>>>>
>>>> 1074894:611100
>>>>
>>>
>>>
>>> --
>>>
>>> Joey Taylor
>>>
>>> *Directeur Général/**General Manager*
>>>
>>> 514-907-5065
>>>
>>> TheKey.ca <https://thekey.ca/>
>>>
>>> [image: TheKey]
>>>
>>
>
> --
>
> Joey Taylor
>
> *Directeur Général/**General Manager*
>
> 514-907-5065
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>