Re: 165661 Zia Merchant - [#1074894]

From
Joey Taylor <joey.taylor@thekey.com>
To
Michelle Hudgins <michelle.hudgins@thekey.com>
CC
Sophia Jantz <billing@thekey.com>, tt@thekey.com
Date
Thu, 27 Mar 2025 12:44:51 -0400
Folder
INBOX
--000000000000d906a5063155ac10 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Sophia, Is there some sort of email I can send threatening her to pay or we will take legal action. She is a con, I don't believe anything else will work. On Thu, Mar 27, 2025 at 12:27=E2=80=AFPM Michelle Hudgins wrote: > Hi Joey, > > I left a voice message yesterday and did not hear back. I followed up > today with a text and Zia replied with You have been blocked . > Can you please follow up with her as well? > > Thank you, > Michelle Hudgins > > On Wed, Mar 26, 2025 at 11:06=E2=80=AFAM Joey Taylor > wrote: > >> Thanks Michelle, >> >> Keep me updated! >> >> On Wed, Mar 26, 2025 at 10:52=E2=80=AFAM Michelle Hudgins > michelle.hudgins@thekey.com> wrote: >> >>> Good morning, Joey, >>> >>> No, we have not received payment. >>> >>> On Wed, Mar 26, 2025 at 10:50=E2=80=AFAM Joey Taylor >>> wrote: >>> >>>> Hey @Michelle Hudgins , >>>> >>>> Did this client ever pay? >>>> >>>> Thank you, >>>> >>>> On Tue, Mar 18, 2025 at 11:04=E2=80=AFAM Sophia Jantz >>>> wrote: >>>> >>>>> Hi Joey, >>>>> >>>>> It should be within a few days. Michelle will you assist in letting u= s >>>>> know if this gets paid. Thank you! >>>>> >>>>> >>>>> Respectfully, >>>>> >>>>> Sophia Jantz >>>>> Client Support Specialist II| TheKey >>>>> Phone: 866-226-1702 >>>>> billing@thekey.com >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> On Tue, 18 Mar at 10:42 AM , JosephTaylor >>>> joey.taylor@homecareassistance.com> wrote: >>>>> Hey Sophia, >>>>> >>>>> I don't believe her but let me know if anything comes in. When should >>>>> we receive it? >>>>> >>>>> Thanks, >>>>> >>>>> On Tue, Mar 18, 2025 at 10:39=E2=80=AFAM Sophia Jantz >>>>> wrote: >>>>> >>>>>> Hi Joey, >>>>>> >>>>>> Good morning. I just spoke with the client. She will not provide us >>>>>> with a credit card number to process the payment. She stated she sen= t out a >>>>>> payment via check to the PO Box I provided. Thank you. >>>>>> >>>>>> >>>>>> Respectfully, >>>>>> >>>>>> Sophia Jantz >>>>>> Client Support Specialist II| TheKey >>>>>> Phone: 866-226-1702 >>>>>> billing@thekey.com >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Mon, 17 Mar at 5:58 PM , JosephTaylor >>>>> joey.taylor@homecareassistance.com> wrote: >>>>>> Hi Sophia, >>>>>> >>>>>> Then they need to provide another card or pay by e-transfer. >>>>>> We do not approve a wire transfer for a one time payment and I do no= t >>>>>> trust the client to drop off a cheque at the office (she is not well >>>>>> mentally and I do not want her interacting with our office team). >>>>>> >>>>>> On Mon, Mar 17, 2025 at 5:47=E2=80=AFPM Sophia Jantz >>>>>> wrote: >>>>>> >>>>>>> Hi Joey, >>>>>>> >>>>>>> The credit card they provided us with was declined and was flagged >>>>>>> as lost by the

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