Re: 165661 Zia Merchant - [#1074894]

From
Joey Taylor <joey.taylor@thekey.com>
To
Michelle Hudgins <michelle.hudgins@thekey.com>
CC
Sophia Jantz <billing@thekey.com>, tt@thekey.com
Date
Wed, 26 Mar 2025 11:06:25 -0400
Folder
INBOX
--000000000000102fe50631402fd7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Michelle, Keep me updated! On Wed, Mar 26, 2025 at 10:52=E2=80=AFAM Michelle Hudgins wrote: > Good morning, Joey, > > No, we have not received payment. > > On Wed, Mar 26, 2025 at 10:50=E2=80=AFAM Joey Taylor > wrote: > >> Hey @Michelle Hudgins , >> >> Did this client ever pay? >> >> Thank you, >> >> On Tue, Mar 18, 2025 at 11:04=E2=80=AFAM Sophia Jantz wrote: >> >>> Hi Joey, >>> >>> It should be within a few days. Michelle will you assist in letting us >>> know if this gets paid. Thank you! >>> >>> >>> Respectfully, >>> >>> Sophia Jantz >>> Client Support Specialist II| TheKey >>> Phone: 866-226-1702 >>> billing@thekey.com >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> On Tue, 18 Mar at 10:42 AM , JosephTaylor >> joey.taylor@homecareassistance.com> wrote: >>> Hey Sophia, >>> >>> I don't believe her but let me know if anything comes in. When should w= e >>> receive it? >>> >>> Thanks, >>> >>> On Tue, Mar 18, 2025 at 10:39=E2=80=AFAM Sophia Jantz >>> wrote: >>> >>>> Hi Joey, >>>> >>>> Good morning. I just spoke with the client. She will not provide us >>>> with a credit card number to process the payment. She stated she sent = out a >>>> payment via check to the PO Box I provided. Thank you. >>>> >>>> >>>> Respectfully, >>>> >>>> Sophia Jantz >>>> Client Support Specialist II| TheKey >>>> Phone: 866-226-1702 >>>> billing@thekey.com >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> On Mon, 17 Mar at 5:58 PM , JosephTaylor >>> joey.taylor@homecareassistance.com> wrote: >>>> Hi Sophia, >>>> >>>> Then they need to provide another card or pay by e-transfer. >>>> We do not approve a wire transfer for a one time payment and I do not >>>> trust the client to drop off a cheque at the office (she is not well >>>> mentally and I do not want her interacting with our office team). >>>> >>>> On Mon, Mar 17, 2025 at 5:47=E2=80=AFPM Sophia Jantz >>>> wrote: >>>> >>>>> Hi Joey, >>>>> >>>>> The credit card they provided us with was declined and was flagged as >>>>> lost by the cardholder. >>>>> >>>>> Respectfully, >>>>> >>>>> Sophia Jantz >>>>> Client Support Specialist II| TheKey >>>>> Phone: 866-226-1702 >>>>> billing@thekey.com >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>> >>>> -- >>>> Joey Taylor >>>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>>> 514-907-5065 >>>> TheKey.ca >>>> [image: TheKey] >>>> >>>> >>>> >>> >>> -- >>> Joey Taylor >>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>> 514-907-5065 >>> TheKey.ca >>> [image: TheKey] >>> >>> >>> 1074894:611100 >>> >> >> >> -- >> >> Joey Taylor >> >> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**

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