This is a multipart message in MIME format. ------=_NextPart_000_036A_01DB39A7.8F1FA8E0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_036B_01DB39A7.8F1FA8E0" ------=_NextPart_001_036B_01DB39A7.8F1FA8E0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Thank you! We can wait another day on Nimra, please let her know = we=E2=80=99re terminating services and engaging an attorney by end of = week if her invoices are not paid.=20 =20 Will- Please prepare all the information to send this file to SL Group before = EOD Friday. =20 Elizabeth Clark=20 Director =20 =20 =20 From: Timon Page =20 Sent: Monday, November 18, 2024 10:47 AM To: eclark@thekey.com Cc: Michelle Hudgins ; William = Schmiedeknecht ; Joey Taylor = ; Sharon Speirs ; Timothy = Thomas ; Lito Delapena ; Ilona = Ivey ; Laszlo Kovacs Subject: Re: Canada AR Meeting 11/8/2024 Minutes =20 Hi Elizabeth =20 I have profered the autopay solution to Robert and we will see if he = accepts it. However, I did give the caveat that all outstanding monies = owed would need to be reconciled first. I also informed him that the = invoice Michelle mentioned would need to be paid by Friday or services = would be suspended from that date forward. I will continue to try to get = him on board.=20 =20 Nimra is still away and has not responded to any of my attempts at = contact.=20 =20 Best regards, Timon Page=20 General Manager, Ontario=20 =09 Please note my email address has changed:=20 timon.page@thekey.com =20 Mobile: (437) 223-0841 TheKey.com=20 =20 =20 =20 =20 On Mon, Nov 18, 2024 at 12:03=E2=80=AFPM > wrote: Thank you.=20 =20 Timon- Did you discuss the need for Gowan be on autopay moving forward? We can = extend terms to 14 days, but we do need to change the root cause of the = issue here or it will continue.=20 =20 Any news from Muhammad? =20 From: Michelle Hudgins >=20 Sent: Monday, November 18, 2024 8:42 AM To: eclark@thekey.com =20 Cc: William Schmiedeknecht >; Timon Page = >; Joey Taylor = >; Sharon Speirs = >; Timothy Thomas = >; Lito Delapena = >; Ilona = Ivey >; Laszlo = Kovacs > Subject: Re: Canada AR Meeting 11/8/2024 Minutes =20 Good Morning Elizabeth, =20 We have not received payment for Tanzil Ur Rehman Muhammad.=20 Robert Gowans's two invoices totaling $3,285.75 were processed today. He = is currently 10 days past due for one invoice totaling $1,569.75. =20 On Mon, Nov 18, 2024 at 11:33=E2=80=AFAM > wrote: Good Morning =20 Following up to see if payments were received for either of the below = clients? If not, have we started suspending services? =20 =20 Kind regards- =20 Elizabeth Clark=20 Director CI & Transformation Finance Onboarding & Experience Collections Billing Help Desk =20 TheKey Office|Cell : 619-822-4855 eclark@thekey.com=20 =20 TheKey.com =20 =20 =20 =09 =20 =20 =20 =20 From: eclark@thekey.com >=20 Sent: Wednesday, November 13, 2024 1:33 PM To: 'William Schmiedeknecht' >; 'Timon Page' = >; 'Joey Taylor' = >; 'Michelle = Hudgin