----==_mimepart_67b4b5257eae6_1d03f7fd5fca640115186b4 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Sharon, I am raising this issue with ClearCare directly and will g= et back to you.=C2=A0 Thanks,=C2=A0 = = On Tue, 18 Feb at 10:45 AM , SharonSpeirs wrote: = Good morning Roxanne tried to help us yesterday and we thought it was wo= rking but we have past shifts we have to input for payroll and billing bu= t Clear care allows us to edit and hit "complete" but then it changes bac= k to red - sometimes 10min later but this time was like an hour later so = all the work we did is not back in red for on the dashboard and then when= you go to the shift it says incomplete = Can you help please as we have a deadline for this to be completed befor= e 8 am EST tomorrow = Thanks in advance = Sharon = = = = Sharon Speirs = = = = General Manager = = = = = = = = sspeirs@thekey.com = = = = Mobile: (778) 991-3361 Office: (778) 279-3634 = = = = TheKey.com = = = = = We value your feedback. Please leave us a Google review ----==_mimepart_67b4b5257eae6_1d03f7fd5fca640115186b4 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Sharon, I am raising this issue with ClearCare directly and will= get back to you.=C2=A0 Thanks,=C2=A0 On Tue, 18 Feb at 10:45 AM , SharonSpeirs <= ;sspeirs@thekey.com> wrote: Good morning Roxanne tried to help us yesterday and we thought it wa= s working but we have past shifts we have to input for payroll and billin= g but Clear care allows us to edit and hit "complete" but then it changes= back to red - sometimes 10min later but this time was like an hour later= so all the work we did is not back in red for on the dashboard and then = when you go to the shift it says incomplete Can you help please as we have a deadline for this to be completed b= efore 8 am EST tomorrow Thanks in advance Sharon Sharon Speirs General Manager = = sspeirs@thekey.com Mobile: (778) 991-3361 Office: (778) 279-3634 = TheKey.com <a style=3D"color:black" href=3D"https://search.googl= e.com/local/writereview?placeid=3DChI