--000000000000063a8305e43ff430 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Angie, I checked all of the NY clients on the list and the increases went into effect June 13th and we have been billing the new rates since then. On Wed, Jul 20, 2022 at 12:57 PM Angie Markwell wrote: > Did everyone put notes on spreadsheet with plan and status. That is the > ask - if in progress, why and plan. Need the updates this am please for > meetings here today. > > Sent from Angie's iPhone > > On Jul 20, 2022, at 9:44 AM, Kim Kranwinkel kimberly.kranwinkel@thekey.com> wrote: > > =EF=BB=BF > Hello, > > DMV was completed. > > Now there are many clients wanting to cancel based on rates. Saving one a= t > a time. > > Kim > > Kimberly Kranwinkel > Regional Director of Operations > *Please note my email has changed:* > kimberly.kranwinkel@TheKey.com > (301) 767-6622 > TheKey.com > [image: TheKey] > > > On Fri, Jul 8, 2022 at 10:27 PM Angie Markwell > wrote: > >> Hi all - really critical we ensure that we update pricing based on the >> list Ben sent. These folks expected an increase and we did not complete = it >> so we are leaving dollars on the table. If we can get this updated right >> away we can retro to last week. Dollars amount to 60K EBIT so please hav= e >> someone quickly go in and update the clients pricing! >> >> ---------- Forwarded message --------- >> From: Benjamin Lewis >> Date: Fri, Jul 8, 2022 at 5:14 PM >> Subject: Pricing Increase Discussion >> To: Angie Markwell , Brian Scott > bscott@thekey.com>, Chen Xie , David Durbin > david.durbin@homecareassistance.com>, Melissa Reyes > melissa.reyes@homecareassistance.com> >> >> >> Hi all, >> >> See attached for the immediate list of clients that fell into the bucket >> of 'Communicated to and Believe Rates have not Been Updated'. I checked = a >> few locations and I believe my data to be correct, but please note that >> given how people's rates sometimes fluctuate, it is not guaranteed to be >> 100% inclusive. Please feel free to reach out to me directly if you have >> questions/feedback. >> >> And here was the folder Gary had compiled of letters that went out: >> >> >> https://drive.google.com/drive/folders/1BHjjEkW-RMxlYLmHcUOjGPBAj5oWjtFt= ?usp=3Dsharing >> >> I will provide the slide deck and the targets of the other groups as soo= n >> as I can. >> >> -- >> Ben Lewis >> Pricing Director >> benjamin.lewis@TheKey.com >> (858) 945-4975 >> TheKey.com >> [image: TheKey] >> > --000000000000063a8305e43ff430 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Angie, I checked all of the NY clients on the list and the increases went= into effect June 13th and we have been billing the new rates since then. On Wed, Jul 20, 2022= at 12:57 PM Angie Markwell < angie.markwell@homecareassistance.com > wrote: Did ev= eryone put notes on spreadsheet with plan and status. That is the ask - if = in progress, why and plan. Need the update