--000000000000635c5505dfc9aaba Content-Type: multipart/alternative; boundary="000000000000635c5205dfc9aab9" --000000000000635c5205dfc9aab9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable yep - would like to get sense of if this is just one person or seems to be something bubbling up. Thanks On Tue, May 24, 2022 at 6:40 PM wrote: > Angie > > > > The one for NVA it was related to CG pay, however it was anonymous. > > > > *Kimberly Kranwinkel* > > Regional Director of Operations > > *Please note my email has changed:* > > kimberly.kranwinkel@TheKey.com > > (301) 767-6622 > > *TheKey.com * > > [image: TheKey] > > > > > > *From:* Angie Markwell > *Sent:* Tuesday, May 24, 2022 6:28 PM > *To:* Kim Kranwinkel ; Cathy Goffredo catherine.goffredo@thekey.com>; Timothy Thomas > *Subject:* Fwd: Weekly Caregiver Exceptions Report > > > > Hoping you might give me some insight to the concerns that are red or > yellow. > > ---------- Forwarded message --------- > From: *Medallia Feedback* > Date: Tue, May 24, 2022 at 3:00 PM > Subject: Weekly Caregiver Exceptions Report > To: > > > > Based on feedback, client and caregiver feedback is separated into 2 > separate reports. This caregiver exception report includes all detractor > responses organized by division. > > > > Share individual responses by sending the response page URL. > > > > Email ahodges@thekey.com with any issues or questions. > > *View My Dashboard* > > > > > *Division* > > *Business Unit Field* > > *Responsedate* > > *Link to Response* > > *Main Score* > > *Canada * > > *Toronto * > > *5/18/22 7:37 AM * > > *Go to Response > * > > *2 * > > *Reason for CG NPS Score * > > Lack of consistency in the office .their is always a change new # never > sure who to contact ,never get a respond back asap.when u need the hours = or > place u need u don't get it.they give u diffrent hours then u wanted and > farther places u can't take .wanting an 8 hour shift a day and getting le= ss > > *Canada * > > *Toronto * > > *5/23/22 1:07 PM * > > *Go to Response > * > > *1 * > > *Reason for CG NPS Score * > > No enough shifts. > > *Canada * > > *Toronto * > > *5/23/22 8:43 AM * > > *Go to Response > * > > *6 * > > *Reason for CG NPS Score * > > Lack of benefits. > > *Canada * > > *Toronto * > > *5/19/22 7:10 AM * > > *Go to Response > * > > *6 * > > *Canada * > > *Toronto * > > *5/20/22 8:24 AM * > > *Go to Response > * > > *6 * > > *Reason for CG NPS Score * > > Low income. > > *Central * > > *Nebraska * > > *5/20/22 6:48 PM * > > *Go to Response > * > > *2 * > > *Reason for CG NPS Score * > > Not properly trained for clients. Not having a regular schedule > > *Central * > > *San Antonio * > > *5/21/22 8:04 AM * > > *Go to Response > * > > *5 * > > *Reason for CG NPS Score * > > Maybe you have an easier time if you=E2=80=99re Hispanic. I=E2=80=99m goi= ng to the FBI and > report the malicious derailing. My crime is I=E2=80=99m born white. My bo= ss, GOD > love her really , there=E2