--000000000000d0061f05e9460c51 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Isabelle!! I am just waiting for the girl who does the recording to return from an appointment!! In the meantime, it seems like we need to enter a password to set up our personalized voicemails. Is that the case? On Wed, Sep 21, 2022 at 4:51 PM Isabelle La wrote: > Confirming English version of the Canadian Standard IVR for 8x8 has now > been updated for Oakville/Waterloo, Toronto, Vancouver and > Montreal's English Speaking Menu. > > Per Tim, we will work on converting Calgary & Winnipeg to the Canadian > Standard very soon and will just wait for that recording from Joey tomorr= ow > morning to update the French speaking version for Montreal Site. > > On Wed, Sep 21, 2022 at 1:32 PM Isabelle La wrote: > >> Sounds good - for reference, this is what my new Canadian Recording will >> say for the Canadian Standard IVR: >> >> Thank you for calling Home Care Assistance, a new vision for long term >> aging at home built on years of experience. >> If you are inquiring about new care, please press 1. >> If you are an existing client, please press 2. >> Caregivers, please press 3. >> If you are inquiring about employment opportunities, please press 4. >> All others, please press 5. >> If you would like to hear this menu again, press star. >> >> On Wed, Sep 21, 2022 at 1:09 PM Joey Taylor > joey.taylor@homecareassistance.com> wrote: >> >>> Perfect!! >>> I will get you that recording by tomorrow morning >>> >>> On Wed, Sep 21, 2022 at 3:33 PM Isabelle La wrote: >>> >>>> Yes, we can do so, I will just need to re-record a new Canadian >>>> Standard without replacing the directory option with the All others an= d >>>> removing the number 6 option. Please note that would also mean you'll = have >>>> to re-record your French recording. Once I have the re-recorded French >>>> recording in hand, I can make both updates and also remove for the res= t of >>>> the Canadian offices >>>> >>>> >>>> On Wed, Sep 21, 2022 at 12:29 PM Joey Taylor >>> joey.taylor@homecareassistance.com> wrote: >>>> >>>>> Hey Isabelle, >>>>> >>>>> Tim and I were playing around with the directory feature (option 5) >>>>> and we both don't like the way it operates (giving the extension with= out a >>>>> name). Would it be possible to delete that option entirely and only h= ave >>>>> 1-4 as call groups? >>>>> >>>>> Let me know, >>>>> >>>>> *Joey Taylor* >>>>> *Regional Care Solutions Manager/Directeur r=C3=A9gional des solution= s de >>>>> soins* >>>>> Home Care Assistance/Soins =C3=A0 domicile >>>>> Office: 514-907-5065 >>>>> Fax: 514-221-4265 >>>>> 4464 Ste Catherine West >>>>> Westmount, QC, H3Z1R7 >>>>> HomeCareAssistanceMontreal.ca >>>>> >>>>> Read Our Testimonials >>>>> >>>>> We Are Hiring! >>>>> >>>>> >>>>> >>>>> Champions of Longevity >>>>> >>>> >>> >>> -- >>> *Joey Taylor* >>> *Regional Care Solutions Manager/Directeur r=C3=A9gional des solutions = de >>> soins* >>