--0000000000002a970f05e9361cc9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Confirming English version of the Canadian Standard IVR for 8x8 has now been updated for Oakville/Waterloo, Toronto, Vancouver and Montreal's English Speaking Menu. Per Tim, we will work on converting Calgary & Winnipeg to the Canadian Standard very soon and will just wait for that recording from Joey tomorrow morning to update the French speaking version for Montreal Site. On Wed, Sep 21, 2022 at 1:32 PM Isabelle La wrote: > Sounds good - for reference, this is what my new Canadian Recording will > say for the Canadian Standard IVR: > > Thank you for calling Home Care Assistance, a new vision for long term > aging at home built on years of experience. > If you are inquiring about new care, please press 1. > If you are an existing client, please press 2. > Caregivers, please press 3. > If you are inquiring about employment opportunities, please press 4. > All others, please press 5. > If you would like to hear this menu again, press star. > > On Wed, Sep 21, 2022 at 1:09 PM Joey Taylor joey.taylor@homecareassistance.com> wrote: > >> Perfect!! >> I will get you that recording by tomorrow morning >> >> On Wed, Sep 21, 2022 at 3:33 PM Isabelle La wrote: >> >>> Yes, we can do so, I will just need to re-record a new Canadian Standar= d >>> without replacing the directory option with the All others and removing= the >>> number 6 option. Please note that would also mean you'll have to re-rec= ord >>> your French recording. Once I have the re-recorded French recording in >>> hand, I can make both updates and also remove for the rest of the Canad= ian >>> offices >>> >>> >>> On Wed, Sep 21, 2022 at 12:29 PM Joey Taylor >> joey.taylor@homecareassistance.com> wrote: >>> >>>> Hey Isabelle, >>>> >>>> Tim and I were playing around with the directory feature (option 5) an= d >>>> we both don't like the way it operates (giving the extension without a >>>> name). Would it be possible to delete that option entirely and only ha= ve >>>> 1-4 as call groups? >>>> >>>> Let me know, >>>> >>>> *Joey Taylor* >>>> *Regional Care Solutions Manager/Directeur r=C3=A9gional des solutions= de >>>> soins* >>>> Home Care Assistance/Soins =C3=A0 domicile >>>> Office: 514-907-5065 >>>> Fax: 514-221-4265 >>>> 4464 Ste Catherine West >>>> Westmount, QC, H3Z1R7 >>>> HomeCareAssistanceMontreal.ca >>>> >>>> Read Our Testimonials >>>> >>>> We Are Hiring! >>>> >>>> >>>> Champions of Longevity >>>> >>> >> >> -- >> *Joey Taylor* >> *Regional Care Solutions Manager/Directeur r=C3=A9gional des solutions d= e >> soins* >> Home Care Assistance/Soins =C3=A0 domicile >> Office: 514-907-5065 >> Fax: 514-221-4265 >> 4464 Ste Catherine West >> Westmount, QC, H3Z1R7 >> HomeCareAssistanceMontreal.ca >> >> Read Our Testimonials >> >> We Are Hiring! >> >> >> Champions of Longevity >> > --0000000000002a970f05e9361cc9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quot