--000000000000b1134005e94630c4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That should not be the case for your personal voicemails. You do have to record them via laptop (it won=E2=80=99t let you via cell phone) but you sh= ould be able to go to =E2=80=9Cvoicemail setup=E2=80=9D and record it live from the= 8x8 app on the laptop, let me know if you need help doing that. On Thu, Sep 22, 2022 at 8:52 AM Joey Taylor wrote: > Thanks Isabelle!! > > I am just waiting for the girl who does the recording to return from an > appointment!! > In the meantime, it seems like we need to enter a password to set up our > personalized voicemails. Is that the case? > > On Wed, Sep 21, 2022 at 4:51 PM Isabelle La wrote: > >> Confirming English version of the Canadian Standard IVR for 8x8 has now >> been updated for Oakville/Waterloo, Toronto, Vancouver and >> Montreal's English Speaking Menu. >> >> Per Tim, we will work on converting Calgary & Winnipeg to the Canadian >> Standard very soon and will just wait for that recording from Joey tomor= row >> morning to update the French speaking version for Montreal Site. >> >> On Wed, Sep 21, 2022 at 1:32 PM Isabelle La wrote: >> >>> Sounds good - for reference, this is what my new Canadian Recording wil= l >>> say for the Canadian Standard IVR: >>> >>> Thank you for calling Home Care Assistance, a new vision for long term >>> aging at home built on years of experience. >>> If you are inquiring about new care, please press 1. >>> If you are an existing client, please press 2. >>> Caregivers, please press 3. >>> If you are inquiring about employment opportunities, please press 4. >>> All others, please press 5. >>> If you would like to hear this menu again, press star. >>> >>> On Wed, Sep 21, 2022 at 1:09 PM Joey Taylor >> joey.taylor@homecareassistance.com> wrote: >>> >>>> Perfect!! >>>> I will get you that recording by tomorrow morning >>>> >>>> On Wed, Sep 21, 2022 at 3:33 PM Isabelle La wrote: >>>> >>>>> Yes, we can do so, I will just need to re-record a new Canadian >>>>> Standard without replacing the directory option with the All others a= nd >>>>> removing the number 6 option. Please note that would also mean you'll= have >>>>> to re-record your French recording. Once I have the re-recorded Frenc= h >>>>> recording in hand, I can make both updates and also remove for the re= st of >>>>> the Canadian offices >>>>> >>>>> >>>>> On Wed, Sep 21, 2022 at 12:29 PM Joey Taylor >>>> joey.taylor@homecareassistance.com> wrote: >>>>> >>>>>> Hey Isabelle, >>>>>> >>>>>> Tim and I were playing around with the directory feature (option 5) >>>>>> and we both don't like the way it operates (giving the extension wit= hout a >>>>>> name). Would it be possible to delete that option entirely and only = have >>>>>> 1-4 as call groups? >>>>>> >>>>>> Let me know, >>>>>> >>>>>> *Joey Taylor* >>>>>> *Regional Care Solutions Manager/Directeur r=C3=A9gional des solutio= ns de >>>>>> soins* >>>>>> Home