Re: Missing November Deposits

--Apple-Mail-7FEFDB26-6378-42A8-A1AC-73010545D91E Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Lisa, For the deposits, a= nd specifically, e-transfers, I simply go into the bank account and view the= history of E transfers. Each transaction shows the name of the sender. In a= few cases, the name is different from the client name, since it may be the c= hild of the client sending the money. When this happens, I just check clear c= are for the contact information etc. &nbsp;Regardin= g those other transactions you=E2=80=99re asking about, I believe Randi coul= d help you since I am going out of town for a couple of days and I=E2=80=99v= e left the office.&nbsp; Tim Thomas Sr. 514 726 7647 On Dec 7, 2023, at 2:35=E2= =80=AFPM, lisa.barker@thekey.com wrote: =EF=BB=BF v\:* {behavior:ur= l(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} @font-face { font-family: Helvetica; } @font-face { font-family: "Cambria Math"; } @font-face { font-family: Calibri; } @font-face { font-family: "Helvetica Neue"; } @font-face { font-family: Roboto; } p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in; font-size: 11pt; fon= t-family: Calibri, sans-serif; } span.EmailStyle18 { font-family: Calibri, sans-serif; color: windowtext; } .MsoChpDefault { font-size: 10pt; } @page WordSection1 { size: 8.5in 11in; margin: 1in; } div.WordSection1 { page: WordSection1; } Hi Tim, &nbsp; How were you able to determine where to apply the amou= nts without the emails? &nbsp; We have figured out these transactions but nee= d your help, if possible, on a few. &nbsp; 11/7/2023 (5,500.26) This is 2 ref= unds done for Penny Casey $4312.74 &amp; 1187.52. I can see this overpayment= on the account, but we were unable to figure out how to key a refund in Qui= ckbooks. 11/8/2023 6,426.54 Henry Padul= o $2000.00 &amp; Jamie Shore(Grover) Client is Farla Grover-$4426.54 both we= re already in Quickbooks dated 11/9/2023. 11/16/2023 $4,449.54 Hamnett Hill we keyed this today. 11/16/2023 $1,609.65 we believe is Danny Tran and we keye= d this today. 11/29/2023 $349.52 Is An= ne Kiis whose payment was declined after the fact. We tried to delete this b= ut was unable to figure out how to do this. &nbsp; If you can make these chan= ges in Quickbooks or send us directions on how to do this that would be grea= t. &nbsp; I appreciate all your help. &nbsp; Thanks, &nbsp; &nbsp; = Lisa Barker Manager, Accounts Receivable lisa.barker@thekey.com = </