Re: Please update Care Match C-P-E Profile | Calgary

--0000000000008dc76906397f5c0f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Thank you for the update. May I ask for an exception with our government staffing for facilities as we do not complete the assessment and they are unable to provide us with the clients detailed information due to government policies and regulations. They orientate the caregivers when they arrive and review the care plan with them, but they are not able to share it with our organization. Often times we get these requests very last minute and they often only last one to two weeks if we are lucky. *Respectfully, * *Shawntel Sousa, LPN* Client Success Manager | TheKey Mobile: 403-305-6588 Office: 403-301-3777 On Wed, Jul 9, 2025 at 7:29=E2=80=AFAM Audra Williams w= rote: > Thank you, Shawntel! > Yes, we want to complete the Care Match for all clients. > > Best, > > On Wed, Jul 9, 2025 at 6:14=E2=80=AFAM Timothy Thomas wro= te: > >> Thanks Shawntel! >> >> On Tue, Jul 8, 2025 at 11:55=E2=80=AFPM Shawntel Sousa wrote: >> >>> Hi All, >>> >>> I have been able to complete the Care Match for: >>> Judith Lentin >>> Shantaben Rathod >>> Henry Benoit >>> >>> Thank you again for the reminder and your patience. >>> >>> I am pending completing it for: >>> Raymond C RM#265 Staffing - this is facility staffing and the facility >>> creates the care plan through the government - are we required to >>> complete the Care Match for these clients? >>> Bert Leemberg - was a tier 4 client and is deactivated - are we require= d >>> to do the Care Match for tier 4 clients? >>> >>> Your assistance on these questions would be most helpful and appreciate= d. >>> >>> *Respectfully, * >>> >>> *Shawntel Sousa, LPN* >>> >>> Client Success Manager | TheKey >>> >>> Mobile: 403-305-6588 Office: 403-301-3777 >>> >>> >>> >>> >>> >>> >>> On Tue, Jul 8, 2025 at 6:02=E2=80=AFAM Audra Williams wrote: >>> >>>> Hi Shawntel! >>>> >>>> Can you please update the below client Care Match C-P-E Profile in >>>> Wellsky? >>>> Judith Lentin >>>> >>>> Henry "Hank" Benoit CDHC >>>> Bert Leemburg >>>> Raymond C RM#265 (Staffing) >>>> Shantaben Rathod CDHC >>>> >>>> Please let myself and Megan Harris know if you have any questions. >>>> >>>> Thanks! >>>> >>> >>>> -- >>>> >>>> *Audra N. Williams* >>>> >>>> Director, Divisional Operations | TheKey >>>> >>>> Mobile: 425.757.7027 >>>> >>>> >>>> >>>> > > -- > > *Audra N. Williams* > > Director, Divisional Operations | TheKey > > Mobile: 425.757.7027 > > > > --0000000000008dc76906397f5c0f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Thank you for the update. May I ask for an exception with our government staffing for facilities= as we do not complete the assessment and they are unable to provide us wit= h the clients detailed information due to government policies and regulatio= ns.=C2=A0 They orientate= the caregivers when they arrive and review the care plan with them, but th= ey are not able to s