Thank so much Tim
On Wed, Apr 5, 2023 at 12:40 PM Timothy Thomas <tt@thekey.com> wrote:
> It was sent to Ian01@shaw.ca, it was never opened. I will resend now.
>
> On Wed, Apr 5, 2023 at 2:38 PM Shawntel Sousa <ssousa@thekey.com> wrote:
>
>> Tim, they are saying they didn’t get this. Would you kindly let me know
>> what email it was sent to?
>>
>> On Tue, Apr 4, 2023 at 7:47 AM Timothy Thomas <tt@thekey.com> wrote:
>>
>>> I verified and this was sent via Pandadoc on the 16th. It was titled
>>> "TheKey Service Update". They did not view the document.
>>>
>>> I have attached the PDF version for your reference. If they push back
>>> then we can extend the effective date to Monday 4/10
>>>
>>>
>>> On Mon, Apr 3, 2023 at 6:13 PM Shawntel Sousa <ssousa@thekey.com> wrote:
>>>
>>>> Hi,
>>>>
>>>> Who might be dealing with these questions.
>>>>
>>>> It seem as though a lot of clients did not get their increase letters.
>>>>
>>>> ---------- Forwarded message ---------
>>>> From: Ian Schueck <ian01@shaw.ca>
>>>> Date: Mon, Apr 3, 2023 at 3:55 PM
>>>> Subject: Re: Joyce Schueck Birthday April 7th
>>>> To: Shawntel Sousa <ssousa@thekey.com>
>>>> CC: Julie Schueck <julieschueck@gmail.com>
>>>>
>>>>
>>>> Shawntel,
>>>>
>>>> I believe that a mistake was made on the latest invoice $429. Vs $390 a
>>>> day. We were not made aware of or did we approve of such an increase.
>>>>
>>>> Ian
>>>> --
>>>>
>>>> Warm regards,
>>>>>> Shawntel Sousa, LPN
>>>>>> Lead Client Care Manager
>>>>>> Home Care Assistance/The Key
>>>>>>
>>>>>> Calgary Office number: (403) 301-3777
>>>>>> Winnipeg Office Number: (204) 489-6000
>>>>>> Mobile number: (403) 305-6588
>>>>>>
>>>>>> Sent from my iPhone
>>>>>>
>>>>> --
>>>> Warm regards,
>>>> Shawntel Sousa, LPN
>>>> Lead Client Care Manager
>>>> Home Care Assistance/The Key
>>>>
>>>> Calgary Office number: (403) 301-3777
>>>> Winnipeg Office Number: (204) 489-6000
>>>> Mobile number: (403) 305-6588
>>>>
>>>> Sent from my iPhone
>>>>
>>>
>>>
>>> --
>>> Tim Thomas
>>> Head of Canada Division
>>> *Please note my email has changed:*
>>> tt@TheKey.com <tt@thekey.com>
>>> (514) 591-9387
>>> TheKey.ca <https://www.thekey.ca/>
>>> [image: TheKey] <https://www.thekey.com/>
>>>
>> --
>> Warm regards,
>> Shawntel Sousa, LPN
>> Lead Client Care Manager
>> Home Care Assistance/The Key
>>
>> Calgary Office number: (403) 301-3777
>> Winnipeg Office Number: (204) 489-6000
>> Mobile number: (403) 305-6588
>>
>> Sent from my iPhone
>>
>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>
--
Warm regards,
Shawntel Sousa, LPN
Lead Client Care Manager
Home Care Assistance/The Key
Calgary Office number: (403) 301-3777
Winnipeg Office Number: (204) 489-6000
Mobile number: (403) 305-6588
Sent from my iPhone