--00000000000061f2b005f8fe8af8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Could you forward me a copy of this letter to send to the family. On Wed, Apr 5, 2023 at 12:41 PM Shawntel Sousa wrote: > Thank so much Tim > > On Wed, Apr 5, 2023 at 12:40 PM Timothy Thomas wrote: > >> It was sent to Ian01@shaw.ca, it was never opened. I will resend now. >> >> On Wed, Apr 5, 2023 at 2:38=E2=80=AFPM Shawntel Sousa wrote: >> >>> Tim, they are saying they didn=E2=80=99t get this. Would you kindly let= me know >>> what email it was sent to? >>> >>> On Tue, Apr 4, 2023 at 7:47 AM Timothy Thomas wrote: >>> >>>> I verified and this was sent via Pandadoc on the 16th. It was titled >>>> "TheKey Service Update". They did not view the document. >>>> >>>> I have attached the PDF version for your reference. If they push back >>>> then we can extend the effective date to Monday 4/10 >>>> >>>> >>>> On Mon, Apr 3, 2023 at 6:13=E2=80=AFPM Shawntel Sousa >>>> wrote: >>>> >>>>> Hi, >>>>> >>>>> Who might be dealing with these questions. >>>>> >>>>> It seem as though a lot of clients did not get their increase letters= . >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Ian Schueck >>>>> Date: Mon, Apr 3, 2023 at 3:55 PM >>>>> Subject: Re: Joyce Schueck Birthday April 7th >>>>> To: Shawntel Sousa >>>>> CC: Julie Schueck >>>>> >>>>> >>>>> Shawntel, >>>>> >>>>> I believe that a mistake was made on the latest invoice $429. Vs $390 >>>>> a day. We were not made aware of or did we approve of such an increas= e. >>>>> >>>>> Ian >>>>> -- >>>>> >>>>> Warm regards, >>>>>>> Shawntel Sousa, LPN >>>>>>> Lead Client Care Manager >>>>>>> Home Care Assistance/The Key >>>>>>> >>>>>>> Calgary Office number: (403) 301-3777 >>>>>>> Winnipeg Office Number: (204) 489-6000 >>>>>>> Mobile number: (403) 305-6588 >>>>>>> >>>>>>> Sent from my iPhone >>>>>>> >>>>>> -- >>>>> Warm regards, >>>>> Shawntel Sousa, LPN >>>>> Lead Client Care Manager >>>>> Home Care Assistance/The Key >>>>> >>>>> Calgary Office number: (403) 301-3777 >>>>> Winnipeg Office Number: (204) 489-6000 >>>>> Mobile number: (403) 305-6588 >>>>> >>>>> Sent from my iPhone >>>>> >>>> >>>> >>>> -- >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.ca >>>> [image: TheKey] >>>> >>> -- >>> Warm regards, >>> Shawntel Sousa, LPN >>> Lead Client Care Manager >>> Home Care Assistance/The Key >>> >>> Calgary Office number: (403) 301-3777 >>> Winnipeg Office Number: (204) 489-6000 >>> Mobile number: (403) 305-6588 >>> >>> Sent from my iPhone >>> >> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > -- > Warm regards, > Shawntel Sousa, LPN > Lead Client Care Manager > Home Care Assistance/The Key > > Calgary Office number: (403) 301-3777 > Winnipeg Office Number: (204) 489-6000 > Mobile number: