--000000000000f5c87606177afe41 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Received and will start working on this! On Wed, May 1, 2024 at 6:46=E2=80=AFPM Audra Williams w= rote: > Hi All! > > We are engaging in a project to gather insights from our highest-tier > clients. We are asking every Client Success Manager (CSM) to help us > achieve this goal by briefly interviewing their top 2 highest utilizer > clients. > > > > - > > *Criteria: * Clients that are on service for 60+ hours/week and 4+ > weeks duration VIP Client List > > - > > *Conducting Survey:* CSM will attempt to contact top 2 clients who > meet above criteria beginning 5/6. Goal is to at least reach 1 of you= r 2 > clients! > - > > *Data Entry:* Google Form > > will be utilized by the CSM to complete the interview questions. > - > > *Completion Date:* Google form will need to be completed by CSM=E2=80= =99s no > later than 5/13 > > > Action Items: > > 1. Review the VIP client list and determine the top 2 clients per CSM > for your sites. > 2. Prepare any questions regarding the above points for the GM meeting > on Monday, May 6th. > > Dates to Remember: > > - May 6th: GM call to address questions. > - May 13th: Completion of Google Form by all CSMs with client-provided > answers. > > Best, > > > -- > Audra Williams > Director, Divisional Operations > (425) 757-7027 > TheKey.com > > > [image: TheKey] > --=20 *Ali Puckett* General Manager-Cincinnati apuckett@thekey.com cell: 513-390-0905 office: 513-891-2273 option 3 *Please review us on Facebook or Google!* h ttps://www.facebook .com/TheKeyCincinnati Click here for Google Review [image: TheKey] --000000000000f5c87606177afe41 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Received and will start working=C2=A0on this! On Wed, M= ay 1, 2024 at 6:46=E2=80=AFPM Audra Williams < audraw@thekey.com > wrote: Hi All! We are engaging in a project to gather ins