Re: Second Request - HOME SUPPORT AGENCY (THE KEY) - Brian Cantwell Smith - [#833544]

--000000000000a3639b061b6b4b10 Content-Type: multipart/alternative; boundary="000000000000a3639a061b6b4b0e" --000000000000a3639a061b6b4b0e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Timon, Nancy Arandia, Alia Hosh and Dalia Oleyo all have their PSW - please see attached. Nancy's is in a file at the office, but I have asked her to email me a digital copy of it. I'm unclear if Philip has received his PSW certificate yet, he is currently on a leave of absence but I have followed up. Dalia (PSW) 94.5 hours Alia (PSW) 4.5 hours Nancy (PSW) 16 hours Philip (?) 98.5 hours Ana Leah (Caregiver) 8 hours I will follow back up once I hear from Nancy and Philip Thanks, Kathryn On Fri, Jun 21, 2024 at 1:56=E2=80=AFPM Timon Page = wrote: > Hey Pauli and Kathryn > > Please see email below. This client is looking to get the services we > provided late last year/early this year covered by his insurance but in > order to do so, we must provide proof that all PSWs that provided care to > the client were certified PSWs. @Kathryn, please pull the required > documents for all CGs that provided services for this client and send the= m > to me. If any of the CGs do not have certification, I will need to know h= ow > many hours of the total care provided was covered by certified PSWs. > > Please let me know when I can expect this. I require this information in > order to provide the requested letter. > > Best regards, > Timon Page > General Manager, Ontario > *Please note my email address has changed:* > timon.page@thekey.com > Mobile: (437) 223-0841 > TheKey.com > > > > ---------- Forwarded message --------- > From: Poulami Shah > Date: Thu, Jun 20, 2024 at 10:42=E2=80=AFAM > Subject: Re: Second Request - HOME SUPPORT AGENCY (THE KEY) - Brian > Cantwell Smith - [#833544] > To: Marc Atkinson > Cc: , > > > Hi Marc, > > Thanks for following up. > @Timon Page Can we provide a letter for our past > client Brian Cantwell? > > *Best regards* > *Pauli Shah* > *Client Success Manager* > *Direct: 289-412-1441* > *Office: 905-337-1200* > > TheKey.ca > > [image: TheKey] > > > > On Thu, Jun 20, 2024 at 10:35=E2=80=AFAM Marc Atkinson wrote: > >> Hi Poulami, >> >> I wanted to follow up on this. I found a previous inquiry back from >> January where you advised Alejandro that your office would be handling t= his >> matter. Please let me know if Billing Help Desk can assist in any way. >> >> Thank you! >> >> >> >> On Mon, 17 Jun at 10:03 AM , Marc Atkinson wrote: >> Good Morning, >> >> Please reference the email below regarding former client Brian Cantwell >> Smith (https://torontohca.clearcareonline.ca/clients/1000000000060230/). >> Is your office able to put together a letter pertaining to an insurance >> claim that the client filed with a company called Provider Connect? It >> looks like Provider Connect is a third-party company that assists people >> with their insurance claims and collects documentation on their behalf. = In >> this parti