--000000000000dcbd7d05f178527f Content-Type: multipart/alternative; boundary="000000000000dcbd7c05f178527e" --000000000000dcbd7c05f178527e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Chuck and Kerry for the follow-up; I am just catching up with the thread. When questions come up around Canadian offices and orientation decks, the message is "business as usual" for orientation until the necessary changes are made. The message to the Canadian Caregiver Ambassadors has been consistent on documenting orientation: Canadian CGAs should not be marking TheKey Orientation in ClearCare/WellSky as complete until they are using TheKey Standard slides. Otherwise, reporting would reflect something other than what was done. I hope this helps. I am available, if needed, for a meeting. Best regards, Elizabeth Kachur | Instructional Design Consultant Training & Development, Human Resources elizabeth.kachur@TheKey.com On Wed, Jan 4, 2023 at 2:29 PM wrote: > @Angie Markwell and @Timothy Thomas > , > > > > Should we remove Canada from the report for now if they have not TheKey > branded? I am not sure on the guidance of whether they are supposed to b= e > doing =E2=80=9Cin-person, 8 hours, and paid=E2=80=9D yet or if we are jus= t ahead of > things. For some reason I recall that they were not going to be able to > comply for some of the reasons Charles listed below back in 11/9 when we > rolled this out. If not, we will remove them from the report. > > > > @Charles Terlesky , > > > > Who are the CG ambassadors? @Elizabeth Kachur > meets with them weekly and has gone over > how to document this so it would reflect in the report in a few trainings= . > > > > Thanks, > > > > Kerry > > > > *From:* Charles Terlesky > *Sent:* Wednesday, January 4, 2023 1:54 PM > *To:* kerry.sirkka@thekey.com > *Cc:* Elizabeth Kachur ; Beth Popolizio bpopolizio@thekey.com>; Lucas Hynes ; Sarah Temple sarah.temple@thekey.com>; Jennifer Allen ; Angie > Markwell > *Subject:* Re: Canadian Caregiver Training - Help! > > > > Hi Kerry and team, > > > > Thanks for the quick response. I would appreciate it if we could schedule > a google meeting anytime on Monday. (I am out of the office Thursday and > Friday) Yes, we have Canadian ambassadors that attend weekly meetings. > > > > There are no orange squares on the report for me, as I can only view the > report, so It won't populate the orange square. Some of the questions may > be answered on the reporting side as soon as this is enabled for me. > > > > The main questions I have are more to do with the process. Initially, > there was communication to use our Home Care Assistance slide deck until = we > switched to TheKey in late January. Somewhere along the way, this was > switched to use TheKey orientation. We are pleased to do this, but the > reports I am getting back from the Ambassadors are that some of the > information doesn't apply to Canada. (Not to mention, there is no French > version of t