--0000000000005ffe7e05ebf857e8 Content-Type: text/plain; charset="UTF-8" I was able to connect with Shaw and they told me they should have the info to me by tomorrow. On Wed, Oct 26, 2022 at 10:20 AM Carolina Orosa wrote: > Hi there, > > I don't have any direct Shaw contact but will try to see if they will help > me. > > Warm regards, > > Carolina > > On Tue, Oct 25, 2022 at 10:25 AM Isabelle La wrote: > >> Adding Tim Thomas for visibility and so he's aware of this long delay to >> complete Vancouver's porting process. >> >> On Tue, Oct 25, 2022 at 10:22 AM Keith Moore wrote: >> >>> Hello Carolina, >>> >>> I'm having some issues getting your account information verified with >>> Shaw to get your numbers moved over to 8x8. >>> >>> Are you able to contact Shaw and request a CSR (Customer Service Record) >>> for the following numbers? A CSR typically contains the list of numbers, >>> authorized users and service addresses for the account. This information is >>> needed to complete the porting process. >>> >>> 6045608627 >>> 6045608628 >>> 6045608629 >>> >>> 7782793635 >>> 7782793634 >>> 6049120253 >>> 7782791138 >>> 6049268403 >>> 6049120380 >>> 6049120339 >>> 6049120338 >>> 6049120337 >>> 6049120336 >>> 6049120335 >>> 6049120334 >>> 6049120333 >>> 6049120332 >>> 6048303907 >>> 7782793639 >>> >>> I believe the first 3 numbers may be listed on a separate account from >>> the remaining numbers. >>> >>> I've attempted to request this information from Shaw directly, but they >>> haven't been able to assist me. >>> -- >>> Keith Moore >>> VoIP Administrator >>> *Please send all support requests to ITSupport@thekey.com >>> * >>> * Please note my email has changed: * >>> kmoore@thekey.com >>> 480-527-0204 >>> TheKey.com >>> [image: TheKey] >>> >> > > -- > > Carolina Orosa > President and Chief Operating Officer > Home Care Assistance > 1861 Marine Drive, > West Vancouver, BC V7V1J7 > ph: (778) 279-3634 > fax: (778) 279-3635 > website: *www.homecareassistancevancouver.ca > * > https://www.youtube.com/watch?v=RX_4cCVybg8 > > -- Carolina Orosa President and Chief Operating Officer Home Care Assistance 1861 Marine Drive, West Vancouver, BC V7V1J7 ph: (778) 279-3634 fax: (778) 279-3635 website: *www.homecareassistancevancouver.ca * https://www.youtube.com/watch?v=RX_4cCVybg8 --0000000000005ffe7e05ebf857e8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I was able to connect with Shaw and they told me they shou= ld=C2=A0have the info to me by tomorrow. On Wed, Oct 26, 2022 at 10:20 AM Ca= rolina Orosa < corosa@thekey.com = > wrote: Hi there, I don't have any direct Shaw = contact but will try to see if they will help me. = Warm regards, Carolina On Tue, Oct 25, 2022= at 10:25 AM Isabelle La < ila@thekey.com > wrote: Adding Tim Thomas for visibility and s= o he's aware of this long delay to complete Vancouver's porting pro= cess.=C2=A0 On Tue, Oct 25, 2022 at 10:22 AM Keith Moore < kmoore@thekey.com &