--0000000000008e287f05ebf33ebc Content-Type: text/plain; charset="UTF-8" Hi there, I don't have any direct Shaw contact but will try to see if they will help me. Warm regards, Carolina On Tue, Oct 25, 2022 at 10:25 AM Isabelle La wrote: > Adding Tim Thomas for visibility and so he's aware of this long delay to > complete Vancouver's porting process. > > On Tue, Oct 25, 2022 at 10:22 AM Keith Moore wrote: > >> Hello Carolina, >> >> I'm having some issues getting your account information verified with >> Shaw to get your numbers moved over to 8x8. >> >> Are you able to contact Shaw and request a CSR (Customer Service Record) >> for the following numbers? A CSR typically contains the list of numbers, >> authorized users and service addresses for the account. This information is >> needed to complete the porting process. >> >> 6045608627 >> 6045608628 >> 6045608629 >> >> 7782793635 >> 7782793634 >> 6049120253 >> 7782791138 >> 6049268403 >> 6049120380 >> 6049120339 >> 6049120338 >> 6049120337 >> 6049120336 >> 6049120335 >> 6049120334 >> 6049120333 >> 6049120332 >> 6048303907 >> 7782793639 >> >> I believe the first 3 numbers may be listed on a separate account from >> the remaining numbers. >> >> I've attempted to request this information from Shaw directly, but they >> haven't been able to assist me. >> -- >> Keith Moore >> VoIP Administrator >> *Please send all support requests to ITSupport@thekey.com >> * >> * Please note my email has changed: * >> kmoore@thekey.com >> 480-527-0204 >> TheKey.com >> [image: TheKey] >> > -- Carolina Orosa President and Chief Operating Officer Home Care Assistance 1861 Marine Drive, West Vancouver, BC V7V1J7 ph: (778) 279-3634 fax: (778) 279-3635 website: *www.homecareassistancevancouver.ca * https://www.youtube.com/watch?v=RX_4cCVybg8 --0000000000008e287f05ebf33ebc Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there, I don't have any direct S= haw contact but will try to see if they will help me. Warm regards, Carolina On Tue, Oct 25, 20= 22 at 10:25 AM Isabelle La < ila@thekey= .com > wrote: Adding Tim Thomas for visibility and so he's aware= of this long delay to complete Vancouver's porting process.=C2=A0 On Tu= e, Oct 25, 2022 at 10:22 AM Keith Moore < kmoore@thekey.com > wrote: Hello Carolina, I'm having some issues getting your account informati= on verified with Shaw to get your numbers moved over to 8x8. = Are you able to contact Shaw and request a CSR (Customer Service= Record) for the following numbers? A CSR typically contains the list of nu= mbers, authorized users and service addresses for the account. This informa= tion is needed to complete the porting process. 6045608627 6045608628 6045608629 7782793635 7782793634 6049120253 7782791138 60= 49268403 6049120380 6049120339 6049120338 6049120337 6049120= 336 6049120335 6049120334 6049120333 6049120332 6048303907 7782793639 I believe=C2=A0the first 3 number= s may be listed on a separate=