Hi there,
I don't have any direct Shaw contact but will try to see if they will help
me.
Warm regards,
Carolina
On Tue, Oct 25, 2022 at 10:25 AM Isabelle La <ila@thekey.com> wrote:
> Adding Tim Thomas for visibility and so he's aware of this long delay to
> complete Vancouver's porting process.
>
> On Tue, Oct 25, 2022 at 10:22 AM Keith Moore <kmoore@thekey.com> wrote:
>
>> Hello Carolina,
>>
>> I'm having some issues getting your account information verified with
>> Shaw to get your numbers moved over to 8x8.
>>
>> Are you able to contact Shaw and request a CSR (Customer Service Record)
>> for the following numbers? A CSR typically contains the list of numbers,
>> authorized users and service addresses for the account. This information is
>> needed to complete the porting process.
>>
>> 6045608627
>> 6045608628
>> 6045608629
>>
>> 7782793635
>> 7782793634
>> 6049120253
>> 7782791138
>> 6049268403
>> 6049120380
>> 6049120339
>> 6049120338
>> 6049120337
>> 6049120336
>> 6049120335
>> 6049120334
>> 6049120333
>> 6049120332
>> 6048303907
>> 7782793639
>>
>> I believe the first 3 numbers may be listed on a separate account from
>> the remaining numbers.
>>
>> I've attempted to request this information from Shaw directly, but they
>> haven't been able to assist me.
>> --
>> Keith Moore
>> VoIP Administrator
>> *Please send all support requests to ITSupport@thekey.com
>> <ITSupport@thekey.com>*
>> * Please note my email has changed: *
>> kmoore@thekey.com <https://brand.thekey.com/esg/kmoore@thekey.com>
>> 480-527-0204
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>
--
Carolina Orosa
President and Chief Operating Officer
Home Care Assistance
1861 Marine Drive,
West Vancouver, BC V7V1J7
ph: (778) 279-3634
fax: (778) 279-3635
website: *www.homecareassistancevancouver.ca
<http://homecareassistancevancouver.ca/>*
https://www.youtube.com/watch?v=RX_4cCVybg8