Re: Re: Issue with Caregiver (Monika Jozsa)

From
Kathryn Nester <hrconfidential@thekey.com>
To
knester@thekey.com
CC
tt@thekey.com, joey.taylor@thekey.com, hrconfidential@thekey.com, carolyn.daoust@thekey.com
Date
2025-05-30 21:10:00
Folder
INBOX
----==_mimepart_683a1ea876c69_62cca78834247775 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Carolyn, I just want to make sure I understand all of the fact= s of the situation that being said if you are feeling unsafe in the offic= e please take the appropriate precautions. I cannot advise you on whether= to contact the local authorities or not but support your decision to do = so if needed, your safety is what is most important to the organization. = Thank you, Kathryn Nester HR Business Support Team If yo= u require immediate assistance, please contact the HR Service Center at 1= .888.874.8088 = On Fri, May 30 3:09 PM , HR Business Support &lt;hrconfidential@thekey.com&gt; wrote= : = Hi Carolyn, = = Thank you for the information. What were the poor choice of words? Addit= ionally can you clarify the exact reason for termination (example, insubo= rdination, misconduct, violation of policy?) and do we have the incidents= leading up to termination and following termination well documented? = = = Thank you, = = Kathryn Nester = HR Business Support Team = = If you require immediate assistance, please contact the HR Service Cente= r at 1.888.874.8088 = = = On Fri, May 30 3:04 PM , Carolyn &lt;carolyn.daoust@thekey.com&gt; wrote: = The aggression was in the form of tone of voice, rudeness and poor choic= e of words. = There was no physical aggression however he was asked to remove himself = from the conversation in every conversation we had with her and he refuse= d. = = They accused us of not knowing the law, she said we are the reason she i= s homeless, that we don&#39;t pay her enough, that we changed her salary = without advising her, that we had her work too many days (which she agree= d to), that we never issued a new contract when the tasks and hours chang= es with the client. = = = Carolyn Daoust = = Gestionnaire des Ressources Humaines/Employee Care Manager = Ressources Humaines/Human Resources 514-907-5065 = TheKey.ca = = = = = = = = = On Fri, May 30, 2025 at 1:10=E2=80=AFPM Kathryn Nester &lt;knester@theke= y.com&gt; wrote: = = = Hi Carolyn, = Thank you for reaching out. Before I can recommend next steps: = = Can you tell me what exactly the aggression looks like in these incident= s? (tone of voice, threats, physical violence, etc). = = What specific allegations did they make? = = Are the details of these incidents well documented in the caregivers cle= arcare file? = = Thank you, = Kathryn = = = On Fri, May 30, 2025 at 12:47=E2=80=AFPM Carolyn Daoust &lt;carolyn.daou= st@thekey.com&gt; wrote: = = = = No. = = Carolyn Daoust = = Gestionnaire des Ressources Humaines/Employee Care Manager = Ressources Humaines/Human Resources 514-907-5065 = TheKey.ca = = = = = = On Fri, May 30, 2025 at 12:47=E2=80=AFPM Timothy Thomas &lt;tt@thekey.co= m&gt; wrote: = = = Was hr and Kathryn looped in on the original termination? = = = On Fri, May 30, 2025 at 12:43=E2=80=AFPM Carolyn Daoust &lt;carolyn.daou= st@thekey.com

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