Re: Re: Issue with Caregiver (Monika Jozsa)

--00000000000003f72d0636984740 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Kathryn, 2 questions to clarify: 1. We do not want to put anything in writing or verbally with this client as she is recording everything. Are we obliged to pay her 2 weeks as she was terminated (for cause) without notice. Her client also cancelled care with her so there was no work available for her. 2. Is there an HR email we can pass her onto from a corporate standard as our office is unable to assist her anymore with her questions/complaints. Thanks, On Fri, May 30, 2025 at 5:10=E2=80=AFPM Kathryn Nester wrote: > Hi Carolyn, > > > I just want to make sure I understand all of the facts of the situation > that being said if you are feeling unsafe in the office please take the > appropriate precautions. I cannot advise you on whether to contact the > local authorities or not but support your decision to do so if needed, yo= ur > safety is what is most important to the organization. > > > Thank you, > > Kathryn Nester > HR Business Support Team > > If you require immediate assistance, please contact the HR Service Center > at 1.888.874.8088 > > On Fri, May 30 3:09 PM , HR Business Support > wrote: > Hi Carolyn, > > Thank you for the information. What were the poor choice of words? > Additionally can you clarify the exact reason for termination (example, > insubordination, misconduct, violation of policy?) and do we have the > incidents leading up to termination and following termination well > documented? > > > Thank you, > > Kathryn Nester > HR Business Support Team > > If you require immediate assistance, please contact the HR Service Center > at 1.888.874.8088 > > On Fri, May 30 3:04 PM , Carolyn wrote: > The aggression was in the form of tone of voice, rudeness and poor choice > of words. > There was no physical aggression however he was asked to remove himself > from the conversation in every conversation we had with her and he refuse= d. > > They accused us of not knowing the law, she said we are the reason she is > homeless, that we don't pay her enough, that we changed her salary > without advising her, that we had her work too many days (which she agree= d > to), that we never issued a new contract when the tasks and hours changes > with the client. > > *Carolyn Daoust* > > Gestionnaire des Ressources Humaines/Employee Care Manager > Ressources Humaines/Human Resources > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > > > > On Fri, May 30, 2025 at 1:10=E2=80=AFPM Kathryn Nester wrote: > >> Hi Carolyn, >> >> Thank you for reaching out. Before I can recommend next steps: >> >> Can you tell me what exactly the aggression looks like in these >> incidents? (tone of voice, threats, physical violence, etc). >> >> What specific allegations did they make? >> >> Are the details of these incidents well documented in the caregivers >> clearcare file? >> >> Thank you, >> Kathryn >> >> On Fri, May 30, 2025 at 12:47=E2=80=AFPM Car