Fwd: 158047 Donna Parrish & 158151 Dieter Peschken - LO & Client Review of Invoices 763865 & 777373 & Investigation of Improper Payments - [#824045]

----==_mimepart_66845d331f155_2123feda03af408928616e1 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Seth, This is quite urgent, so if you could please look into this = as soon as possible, that would be greatly appreciated. Can you pleas= e confirm that the refund check for Donna Parrish 158047 was mailed out t= o the below address through Fedex on 6/24? The client's POC just informed= us that he hasn't yet received it. If a tracking number could be provide= d, that would be appreciated. Thank you! 1034 Wellington Crescent= =C2=A0 Winnipeg, Manitoba=C2=A0 R3m0E1 = = On Tue, 2 Jul at 4:01 PM , Marc Atkinson wrote:= = = Hi Bill, = = We apologize for this. We received word that it was being sent through F= edex on 6/24. I will check with our AP department and get back to you as = soon as possible. = = Regards, = = Marc Atkinson = Billing Help Desk = 866-226-1702 = billing@thekey.com = 8:00AM-5:00PM EST Monday-Friday = = = = On Tue, 2 Jul at 3:57 PM , 158047 Donna Parrish = wrote: = Hi Marc = Still no FedEx=E2=80=A6. Did you send it to my house = 1034 Wellington Crescent=C2=A0 = Winnipeg, Manitoba=C2=A0 = R3m0E1 = = = = It was Canada Day yesterday so perhaps it=E2=80=99s delayed. = Regards, Bill = = = = On Jun 25, 2024, at 2:06=E2=80=AFPM, Marc Atkinson = wrote: = = = = =EF=BB=BF WARNING: EXTERNAL MESSAGE - Caution. = = = = = = Hi Bill, = = = = I wanted to close the loop with you regarding the refund check for $33,7= 48.40. We expedited the mailing of the check through Fedex yesterday, so = you should have the check by the end of the week. If you do not have it b= y next Monday's mail, please let us know. = = = = Thank you for your understanding in this matter.=C2=A0 = = = = Regards, = = = = Marc Atkinson = Billing Help Desk = 866-226-1702 = billing@thekey.com = 8:00AM-5:00PM EST Monday-Friday = = = On Thu, 20 Jun at 5:20 PM = , BrianBoxall wrote: This is an embarrassing and unacceptable error, and I will see how it ca= me to this. Thanks for your patience Bill. = = = = = = = = = = = = = = = = Disclaimer = The information contained in this communication from the sender is confi= dential. It is intended solely for use by the recipient and others author= ized to receive it. If you are not the recipient, you are hereby notified= that any disclosure, copying, distribution or taking action in relation = of the contents of this information is strictly prohibited and may be unl= awful. This email has been scanned for viruses and malware, and may have= been automatically archived by Mimecast, a leader in email security and = cyber resilience. Mimecast integrates email defenses with brand protectio= n, security awareness training, web security, compliance and other essent= ial capabilities. Mimecast helps protect large and small organizations fr= om malicious activity, human error and technology failure; and to lead th= e movement toward building a more resilient world. To find out more, visi= t our website. ----==_mim