--00000000000062bdd005e33b5117 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Item#1 resolved. On Thu, Jul 7, 2022 at 12:50 PM Taneshia Persaud wrote: > Thank you! > > On Thu, Jul 7, 2022 at 12:50 PM Nukul Bhasin wrote: > >> +Brianne >> Thanks for following up. We will get back to you asap. >> >> >> >> Nukul Bhasin >> President & CTO, Mavencare >> >> >> On Thu, Jul 07, 2022 at 12:46 PM, Taneshia Persaud > taneshia.persaud@thekey.com> wrote: >> >>> Good afternoon Nukul, >>> >>> I have filed a couple of JIRAs (see below), that need follow-up as soon >>> as possible. Both are time sensitive, as we *need the info before** EOD >>> Friday July 8th*, so the CG will get paid next week: >>> >>> 1. *Need to create a new CG profile for an HCA TO CG in the >>> Mavencare portal* ( >>> https://mavencare.atlassian.net/servicedesk/customer/portal/2/MID-39= 90*): >>> *If someone can show me how to create a CG profile in the portal, I >>> can do this today. When I create an account (Accounts > Users) for >>> her, it only creates a user account, not a CG profile where I can ad= d >>> bookings, upload documents, etc. >>> 2. *Pay schedule is not showing correctly in the CG app *( >>> https://mavencare.atlassian.net/servicedesk/customer/portal/2/MID-39= 61): >>> This has been an ongoing issue since the CG returned from vacation i= n May >>> 2022, every pay stub has been short hours. >>> >>> >>> Lastly, I used to get email notifications when someone would respond or >>> action a JIRA, but I am no longer receiving these types of emails anymo= re. >>> I filed a JIRA ( >>> https://mavencare.atlassian.net/servicedesk/customer/portal/2/MID-3927)= , >>> but have not heard back. I am unable to edit my preferences/settings. W= ould >>> you be able to look into this? >>> >>> Should you have any questions, please let me know. >>> >>> With thanks, >>> >>> Taneshia >>> >>> -- >>> >>> *Taneshia Persaud*, RPN, GCP >>> General Manager and (Interim) Clinical Care Manager >>> >>> >>> *Mavencare and Home Care Assistance (HCA)*70 Richmond St. E, #200 | >>> Toronto, ON M5C 1N8 >>> Office: 416-855-2333 =E3=80=8Bpress #2, then #2 again >>> Cell: 647-406-9253 >>> taneshia.persaud@thekey.com >>> www.torontohomecareassistance.com / Powered by TheKey >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >> --00000000000062bdd005e33b5117 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Item#1 resolved. On Thu, Jul 7, 2022 at 12:5= 0 PM Taneshia Persaud < ta= neshia.persaud@thekey.com > wrote: Thank you! On Thu, = Jul 7, 2022 at 12:50 PM Nukul Bhasin < nukul@mavencare.com > wrote: +Brianne= Thanks for following up. We will get back to you asap. = Nukul Bhasin President & CTO, Mavencare = On Thu, Jul 07, 2022 at 12:46 PM, Taneshia Persa= ud < taneshia.persaud@thekey.com > wrote: Good afternoon Nukul, = <div style=3D"font-family:arial,sans-serif;fon