--0000000000003d168f05ebdf32a8 Content-Type: text/plain; charset="UTF-8" Adding Tim Thomas for visibility and so he's aware of this long delay to complete Vancouver's porting process. On Tue, Oct 25, 2022 at 10:22 AM Keith Moore wrote: > Hello Carolina, > > I'm having some issues getting your account information verified with Shaw > to get your numbers moved over to 8x8. > > Are you able to contact Shaw and request a CSR (Customer Service Record) > for the following numbers? A CSR typically contains the list of numbers, > authorized users and service addresses for the account. This information is > needed to complete the porting process. > > 6045608627 > 6045608628 > 6045608629 > > 7782793635 > 7782793634 > 6049120253 > 7782791138 > 6049268403 > 6049120380 > 6049120339 > 6049120338 > 6049120337 > 6049120336 > 6049120335 > 6049120334 > 6049120333 > 6049120332 > 6048303907 > 7782793639 > > I believe the first 3 numbers may be listed on a separate account from the > remaining numbers. > > I've attempted to request this information from Shaw directly, but they > haven't been able to assist me. > -- > Keith Moore > VoIP Administrator > *Please send all support requests to ITSupport@thekey.com > * > * Please note my email has changed: * > kmoore@thekey.com > 480-527-0204 > TheKey.com > [image: TheKey] > --0000000000003d168f05ebdf32a8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Adding Tim Thomas for visibility and so he's aware of = this long delay to complete Vancouver's porting process.=C2=A0 On Tue, O= ct 25, 2022 at 10:22 AM Keith Moore < kmoore@thekey.com > wrote: Hello Carolina, I= 9;m having some issues getting your account information verified with Shaw = to get your numbers moved over to 8x8. Are you abl= e to contact Shaw and request a CSR (Customer Service Record) for the follo= wing numbers? A CSR typically contains the list of numbers, authorized user= s and service addresses for the account. This information is needed to comp= lete the porting process. 6045608627 6045608628 6045608629 77827= 93635 7782793634 6049120253 7782791138 6049268403 6049120380= 6049120339 6049120338 6049120337 6049120336 6049120335 6= 049120334 6049120333 6049120332 6048303907 7782793639 = I believe=C2=A0the first 3 numbers may be listed on a s= eparate=C2=A0account from the remaining numbers. I= 've attempted to request this information from Shaw directly, but they = haven't=C2=A0been able to assist me. -- Keith Moore VoIP Administrator Please send all support requ= ests to ITSupport= @thekey.com Please note my email has changed: kmoore@thekey.com 480-527-0204 <f