Re: Heather Matthewson - HCA Winnipeg - The Key - Declined Payments

--00000000000014a8e40615324a35 Content-Type: multipart/alternative; boundary="00000000000014a8e40615324a34" --00000000000014a8e40615324a34 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I also LVM with Heather M for an update On Wed, Apr 3, 2024 at 9:36=E2=80=AFAM Brian Boxall wr= ote: > Yes, 28 hrs a week > > On Wed, Apr 3, 2024 at 9:30=E2=80=AFAM Timothy Thomas wro= te: > >> Is this client still on service? >> >> On Wed, Apr 3, 2024 at 10:24=E2=80=AFAM John Janiga >> wrote: >> >>> Thank you Brian. >>> >>> *John Janiga* >>> Senior Accounts Receivable Specialist >>> *john.janiga@thekey.com * >>> *408-647-7538 * >>> TheKey.com >>> [image: TheKey] >>> >>> >>> >>> On Wed, Apr 3, 2024 at 10:13=E2=80=AFAM Brian Boxall wrote: >>> >>>> Left a voicemail asking for a callback asap >>>> >>>> On Wed, Apr 3, 2024 at 9:11=E2=80=AFAM Brian Boxall wrote: >>>> >>>>> I will call him now. >>>>> >>>>> On Wed, Apr 3, 2024 at 9:04=E2=80=AFAM John Janiga >>>>> wrote: >>>>> >>>>>> Hello Chuck and Tim, >>>>>> >>>>>> We still have yet to receive payment for Heather's account balance >>>>>> Matthewson, Heather 6 $2,570.40 $5,997.60 $5,997.60 $14,565.= 60 >>>>>> >>>>>> Does anyone have an update from Mark Mathewson, he stated he was >>>>>> working with Marc Atkinson directly. >>>>>> >>>>>> Mark Matthewson >>>>>> Mar 18, 2024, 2:22=E2=80=AFPM >>>>>> to me, Heather, Brian, Chuck >>>>>> John: >>>>>> >>>>>> FYI I have asked Marc Atkinson (on Friday March 15th) to send me a >>>>>> copy of the all of the account activity going through Heather=E2=80= =99s account >>>>>> including both invoices and payments (i.e, the detail account receiv= able >>>>>> detail transaction going through Heather=E2=80=99s A/R) so that I ca= n >>>>>> determine what's gone wrong and how to fix the same at Heather's end= . >>>>>> I suggest that you connect with Marc to see where he's at. >>>>>> On receipt of the information I hope to solve the problem. >>>>>> >>>>>> >>>>>> Mark >>>>>> >>>>>> *John Janiga* >>>>>> Senior Accounts Receivable Specialist >>>>>> *john.janiga@thekey.com * >>>>>> *408-647-7538 * >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> >>>>>> On Wed, Mar 27, 2024 at 11:20=E2=80=AFAM Chuck Terlesky >>>>>> wrote: >>>>>> >>>>>>> Thanks, Brian and John. >>>>>>> >>>>>>> On Wed, Mar 27, 2024 at 8:21=E2=80=AFAM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> Agreed. Thanks guys. >>>>>>>> >>>>>>>> Tim Thomas >>>>>>>> Head of Canada Division >>>>>>>> *Please note my email has changed:* >>>>>>>> tt@TheKey.com >>>>>>>> (514) 591-9387 >>>>>>>> TheKey.ca >>>>>>>> [image: TheKey] >>>>>>>> >>>>>>>> >>>>>>>> On Wed, Mar 27, 2024 at 10:09=E2=80=AFAM Brian Boxall >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Sounds good. >>>>>>>>> >>>>>>>>> Thank you >>>>>>>>> >>>>>>>>> On Wed, Mar 27, 2024 at 9:07=E2=80=AFAM John Janiga >>>>>>>> john.janiga@thekey.com> wrote: >>>>>>>>> >>>>>>>>>> Hello Brian, >>>>>>>>>> >>>>>>>>>> Thanks for the update. >>>>>>>>>> >>>>>>>>>> If no