--000000000000565b28063a9e8cf5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for all of your patience, persistence and communication you provided during his final days! Well done Malin and Team! Claudia Cook, MSW Senior Home Care Liaison Cell/text: 224-783-0179 Office: 847-853-7777 Email: Claudia.Cook@TheKey.com TheKey.com [image: TheKey] On Wed, Jul 23, 2025 at 8:27=E2=80=AFAM Malin Maleegrai wrote: > Good Morning Team, > > I spoke with Alvin Meyer's son, David, to offer condolences yesterday. H= e > wanted to share feedback but was too emotional to do it via a phone call. > David shared that he has been trying to put together a text message to me > for most of the day. This is the text message I received from David > yesterday evening. > > *Hello Malin, * > *I received the news that Dad passed away this morning at around 5:45am. > My family and I thank The Key for the care, support and dignity for Dad a= nd > us. I met only Ella, though there were others caring for Dad on shifts I > did not visit him. If I were to personally select a person of character t= o > be with Dad at this time it would have been Ella. She understood Dad's > inner experience and did not oppose him when he was flailing in pain. Sh= e > provided a safe way for him to discharge that energy until it quickly > passed. Ella, without realizing it, educated me in 10 minutes on the usua= l > course of dementia and where Dad was on that continuum. No medical > professional over the past five years had done so , other than to describ= e > his symptoms and prescribe treatments. * > *Dad's hospital stay leading up to enlisting your services were chaotic > and dismissive, however every interaction with The Key provided the > understanding and support needed by Dad and his family, and in his last > days, Dad had that caring when it most mattered. Thank you....David and > Jerry Meyers. * > > Our time with the Meyers family was brief but the impact is long lasting. > Hospital discharges with hospice does not always make sense on paper from= a > business perspective. My hospice social work heart is proud of the hard > work of our team so that Alvin did not have to pass away in the > hospital...all he wanted was to return to his apartment. > > Kudos team on a job well done when it "most mattered". > > With Gratitude, > Malin > > Malin Maleegrai, LCSW > Client Success Manager > malin.maleegrai@thekey.com > 847-853-7777 > [image: TheKey] > --000000000000565b28063a9e8cf5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for all of your patience, persistence=C2=A0= and communication you provided during his final days! Well done Malin and T= eam! = Claudia Cook, MSW Senior = Home Care Liaison Cell/text: 224-783-0179 Office: 847-853-7777 Ema= il: Claudia.Cook@TheKey.com TheKey.com On Wed, Jul 23, 2025 at 8:27=E2=80=AFAM Malin Maleegrai < malin.maleegrai@thekey.com >= wrote: Good Morning Team,=C2=