This is a multipart message in MIME format. ------=_NextPart_000_001C_01D9D11B.A2A736D0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi all Actually I have been billed but my question again returns to should I = pay th billing or expect the billing department to access my bank to = request the funds. If our previous banking arrangements are no longer = valid please advise and I can pay the Key monthly as billed. Regards Bruce Williams From: Shawntel Sousa Sent: Thursday, August 17, 2023 2:33 PM To: Bruce Williams (Dad) ; TheKey Billing = Cc: Cheryl Cartwright ; Timothy Thomas = Subject: Billing concern - Cathy Williams Hi billing, I am sending this email to assist Bruce to better understand why he has = yet to be billed for his services for his wife Cathy Williams. He has sent messages and spoken with the billing department on several = occasions and been told that he will be billed but he has still not yet = been billed. Could somebody please kindly assist Bruce with his concern. -- Warm regards, Shawntel Sousa, LPN Lead Client Care Manager Home Care Assistance/The Key Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 Sent from my iPhone ------=_NextPart_000_001C_01D9D11B.A2A736D0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi = all Actually I have = been billed but my question again returns to should I pay th billing or = expect the billing department to access my bank to request the funds. If = our previous banking arrangements are no longer valid please advise and = I can pay the Key monthly as billed. Regards Bruce = Williams From: Shawntel Sousa = <ssousa@thekey.com> Sent: Thursday, August 17, 2023 = 2:33 PM To: Bruce Williams (Dad) <malibou85@gmail.com>; = TheKey Billing <billing@thekey.com> Cc: Cheryl = Cartwright <ccartwright@thekey.com>; Timothy Thomas = <tt@thekey.com> Subject: Billing concern - Cathy = Williams <p = class