--00000000000005440c0631556dfd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey, I left a voice message yesterday and did not hear back. I followed up today with a text and Zia replied with You have been blocked . Can you please follow up with her as well? Thank you, Michelle Hudgins On Wed, Mar 26, 2025 at 11:06=E2=80=AFAM Joey Taylor wrote: > Thanks Michelle, > > Keep me updated! > > On Wed, Mar 26, 2025 at 10:52=E2=80=AFAM Michelle Hudgins michelle.hudgins@thekey.com> wrote: > >> Good morning, Joey, >> >> No, we have not received payment. >> >> On Wed, Mar 26, 2025 at 10:50=E2=80=AFAM Joey Taylor >> wrote: >> >>> Hey @Michelle Hudgins , >>> >>> Did this client ever pay? >>> >>> Thank you, >>> >>> On Tue, Mar 18, 2025 at 11:04=E2=80=AFAM Sophia Jantz >>> wrote: >>> >>>> Hi Joey, >>>> >>>> It should be within a few days. Michelle will you assist in letting us >>>> know if this gets paid. Thank you! >>>> >>>> >>>> Respectfully, >>>> >>>> Sophia Jantz >>>> Client Support Specialist II| TheKey >>>> Phone: 866-226-1702 >>>> billing@thekey.com >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> On Tue, 18 Mar at 10:42 AM , JosephTaylor >>> joey.taylor@homecareassistance.com> wrote: >>>> Hey Sophia, >>>> >>>> I don't believe her but let me know if anything comes in. When should >>>> we receive it? >>>> >>>> Thanks, >>>> >>>> On Tue, Mar 18, 2025 at 10:39=E2=80=AFAM Sophia Jantz >>>> wrote: >>>> >>>>> Hi Joey, >>>>> >>>>> Good morning. I just spoke with the client. She will not provide us >>>>> with a credit card number to process the payment. She stated she sent= out a >>>>> payment via check to the PO Box I provided. Thank you. >>>>> >>>>> >>>>> Respectfully, >>>>> >>>>> Sophia Jantz >>>>> Client Support Specialist II| TheKey >>>>> Phone: 866-226-1702 >>>>> billing@thekey.com >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> On Mon, 17 Mar at 5:58 PM , JosephTaylor >>>> joey.taylor@homecareassistance.com> wrote: >>>>> Hi Sophia, >>>>> >>>>> Then they need to provide another card or pay by e-transfer. >>>>> We do not approve a wire transfer for a one time payment and I do not >>>>> trust the client to drop off a cheque at the office (she is not well >>>>> mentally and I do not want her interacting with our office team). >>>>> >>>>> On Mon, Mar 17, 2025 at 5:47=E2=80=AFPM Sophia Jantz >>>>> wrote: >>>>> >>>>>> Hi Joey, >>>>>> >>>>>> The credit card they provided us with was declined and was flagged a= s >>>>>> lost by the cardholder. >>>>>> >>>>>> Respectfully, >>>>>> >>>>>> Sophia Jantz >>>>>> Client Support Specialist II| TheKey >>>>>> Phone: 866-226-1702 >>>>>> billing@thekey.com >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> -- >>>>> Joey Taylor >>>>> *Directeur G=C3=